|
|
 |
|
 |
| EDITORIAL
|
|
Indian Railway Leveraging IT, But Needs to Do More
The Indian Railways is without much fanfare proving itself to be an organization that can leverage technology well to provide better customer service. The journey so far has been good despite obstacles, but there's a lot that remains to be done to leverage technology in making Indian Railways comparable to global standards.
More...
|
 |
 |
|
|
| CXO VIEWS
|
 |
Lean Six Sigma Makes Biz Customer Responsive
Lean Six Sigma (LSS) is a management concept that focuses on customer needs like no other process does, says Balaji Rajagopalan, executive director-Operations and LSS, Xerox. Rajagopalan dwells extensively on the LSS concept in an interview with Tabrez Khan
More...
|
 |
|
 |
|
 |
|