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July 25, 2008
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Cable&Wireless to Connect Aviva
By CXOtoday Staff
Mumbai, May 13, 2008

Cable&Wireless Europe, Asia, and US (EAU) has signed a new 6-year contract with Aviva, the world's fifth largest insurance group, worth " 300 million.

The contract will see Cable&Wireless providing a full communications suite - 72 separate services, including voice telephony, data, local and WAN (IP-VPN and MPLS) and, international services - to Aviva's 35,000 staff based in the UK and India.

Cable&Wireless will continue to manage Aviva's existing communications infrastructure as well as introducing services such as IP telephony and IP contact centre services, managed Blackberry services, and advanced speech recognition technology across Aviva sites in the UK. In total, the network will comprise more than 1000 sites, with 57,000 individual telephone points and 74,000 data points.


Aviva will also further utilize Cable&Wireless' infrastructure and experience in India under the contract. Cable&Wireless will continue to manage 6000 call centre seats in India, including providing on site support staff.

The contract extends to 2014.


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Symmetricom Focusing on its Core Markets

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