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Chaos or Emerging Opportunity?
By CXOtoday Staff
Mumbai, Sep 26, 2008 1024 hrs IST
As technologies get more chaotic, companies are pushing them out of the way, and putting in place new policies. But the need of the hour is to embrace the chaos and deliver business results said Forrester analysts.
Sharyn Leaver, VP and research director said that chaotic technologies are entering the workplace (e.g. Google apps, personal devices, social networks, and self-generated apps like Sharepoint); Instead, businesses should embrace these chaotic technologies like Dell s Ideastorm and Starbucks My Partner Career (internal social network) to deliver business results, she said.
People s ability to provision their own technology tools is also vital according to Matthew Brown, principal analyst and research director at Forrester. Segmenting the workforce based on their propensity to use technology and interest in their career, he said, Surprisingly the largest group was neither career intense nor technology enthusiasts. So the key takeaway was to understand the different segments and equip and unlock their value by providing and allowing appropriate technologies.
Sandy Carter, VP of SOA and Websphere Strategy, Channels and Marketing, and author of The New Language of Business, in a survey results from over 11,000 CEOs, said that organizations must lead with agility, harness the power of data, and reach today s connected customer through new technologies.
Senior analysts at Forrester like Ray Wang, VP, Bobby Cameron, VP, Rob Koplowitz, VP, and George Lawrie, principal analyst said that packaged apps as they are known today will be obsolete and replaced by services in the cloud. Also software development would no longer be a code writing exercise. Rather they would define processes and someone in the cloud would deliver product in the next few hours.
The report is a part of the recently concluded Forrester Summit. It was compiled by Zach Thomas, senior analyst (business process & applications) for Forrester Research.
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