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TECH INSIGHT
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"Always on Call"
IP solutions are a rising trend in the contact centre industry. Within two years, according to Contact Professional, 82% of contact centres expect to be running IP telephony infrastructure. Sunanda Das, MD, Cable & Wireless discusses contact center
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MARKET SCAN
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APAC Ahead of West in IT Security Spending
A recent study suggests organizations in APAC region are spending more on security than their North American and European counterparts. The study also said that government and industry standards are not the major driving factors of IT security spending in APAC
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CitiStreet Picks ServerIron Application
By CXOtoday Staff
Mumbai, Nov 28, 2007
CitiStreet, a company dealing in global benefit delivery from US has selected Foundry Network's ServerIron 450 and 850 Series Layer 4-7 application delivery switches to offer its content switching and load balancing customer facing application and database servers.
Foundry developed a customized and reliable solution as per the requirements of CitiStreet. Since, CitiStreet wants to expand its web of clients, users, services, and assets administrations it needs reliable and performance-orientated solutions.
ServerIron 450 and 850 switches offer the flexibility for up gradation with Secure Sockets Layer (SSL) capabilities and powerful to handle future business of CitiStreet.
Both switches are deployed at 2 data centers to manage the content switching and load balancing of its application and database servers that handles the customers and clients regularly for tracking vital information in real time about benefit plans and services.
ServerIron 450 switches works on the front-end in union with customer facing servers, while ServerIron 850 works with back-end application and database servers. Hence, this series offers integral networking platform with infrastructure based in different locations.
CitiStreet will draw benefit from Foundry's customer supports, services, and improve its performance, expects Barry Stransnick, CIO of CitiStreet. The ServerIron 350, 450, and 850 Series are high-performance application delivery switches with 3 optional form factors.
Technically, these switches are built with business-critical resiliency features, customizable for performance, port density, and SSL acceleration for various application and data center infrastructure needs.
All 3 switches are designed with a modular architecture for superior performance and scalability that can meet growing traffic demands including 10GbE application delivery. These application delivery switches accelerate Web-based applications and eliminate downtime caused by server and application failures.
Related Links:
Experts Discuss Application Delivery Models
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CXO VIEWS
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 "The challenge lies in executing an approach"
With the incredible expansion in the Indian telecom industry, the role of Business Support Systems (BSS) or Operational Support Systems (OSS) solution providers is becoming crucial.Vivek Srivastava, director of (Solutions and Strategy) Oracle Communications Business Unit, APAC and Japan, talks about BSS/OSS providers' emergence in Indian telecom space, in an email interview with PankajMaru.Excerpts
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