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TECH INSIGHT
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"Always on Call"
IP solutions are a rising trend in the contact centre industry. Within two years, according to Contact Professional, 82% of contact centres expect to be running IP telephony infrastructure. Sunanda Das, MD, Cable & Wireless discusses contact center
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MARKET SCAN
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APAC Ahead of West in IT Security Spending
A recent study suggests organizations in APAC region are spending more on security than their North American and European counterparts. The study also said that government and industry standards are not the major driving factors of IT security spending in APAC
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Earthlink and RSA Further Online Security Alliance
By CXOtoday Staff
Mumbai, Apr 19, 2007
RSA, The Security Division of EMC, has announced that it has expanded its relationship with EarthLink.
With this announcement, EarthLink also joins the RSA FraudAction worldwide detection network to counter more attacks faster, and provide end-users with greater protection against online threats such as phishing.
Jonathan Young, EarthLink's vice president of security software, subscription and services, said, "Consumers live in an 'always on' world; most have a constant broadband internet connection and are always on the lookout for threats that can compromise their computers. Similarly, EarthLink is always on the offensive to make sure consumers have the tools they need for a safe online experience. Working with RSA and deploying products like EarthLink's ScamBlocker will provide all internet users with features that keep them safe from online threats."
Marc Gaffan, Director of Marketing, Consumer Solutions at RSA, said, "We are committed to helping organizations accelerate their online businesses and boost consumer confidence through enhanced security. When dealing with online threats like phishing, speed is critical - the faster we can detect attacks, the faster we can block access to them and shut them down. By expanding our relationship with EarthLink to include both detection and blocking, our customers and consumers everywhere will benefit from added protection and peace of mind."
The RSA FraudAction service includes a detection network that is designed to allow RSA's 24x7 Anti-Fraud Command Center to be rapidly aware of unfolding attacks. RSA's fraud analysts then proceed to block and shut down the attacks to mitigate any potential damage.
The RSA detection network includes feeds from a multitude of sources, including various anti-spam partners, domain-monitoring, honeypots and more. EarthLink sends RSA a feed of phishing attacks and the copies of phishing emails that are provided by its users. This additional source enhances RSA's detection capabilities and assists in mitigating attacks as soon as possible.
Since mid-2005, the RSA 24x7 Anti-Fraud Command Center has provided data to enhance ScamBlocker, which is EarthLink's consumer application, designed to help protect internet users from insidious phishing site scams. RSA sends EarthLink and its other blocking partners a feed of confirmed fraudulent sites. EarthLink's ScamBlocker then warns users before they access known or suspected phishing sites, and redirects them to an EarthLink-generated web page that provides additional information about phishing and similar online scams, and details on the action subscribers can take to further protect themselves.
ScamBlocker is available to all internet users, not just EarthLink access subscribers.
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Will the alliance offer enhanced detection/mitigation of online threats?
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| TODAY'S HEADLINES |
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CXO VIEWS
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"The challenge lies in executing an approach"
With the incredible expansion in the Indian telecom industry, the role of Business Support Systems (BSS) or Operational Support Systems (OSS) solution providers is becoming crucial.Vivek Srivastava, director of (Solutions and Strategy) Oracle Communications Business Unit, APAC and Japan, talks about BSS/OSS providers' emergence in Indian telecom space, in an email interview with PankajMaru.Excerpts
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