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TECH INSIGHT
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"Always on Call"
IP solutions are a rising trend in the contact centre industry. Within two years, according to Contact Professional, 82% of contact centres expect to be running IP telephony infrastructure. Sunanda Das, MD, Cable & Wireless discusses contact center
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MARKET SCAN
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APAC Ahead of West in IT Security Spending
A recent study suggests organizations in APAC region are spending more on security than their North American and European counterparts. The study also said that government and industry standards are not the major driving factors of IT security spending in APAC
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Educational Institutions to get Tech Smart
By CXOtoday Staff
Mumbai, Feb 5, 2008
Hewlett-Packard India (HP) in collaboration with Dimensions Innovation Labs (Dimensions), an education technology solutions provider, has launched 'Campus management solution', to facilitate effectiveness and efficiency in campus administration. Through this partnership Dimensions and HP will jointly bring top end technology solutions to educational institutions in India.
Campus Dimensions - the flagship product of Dimensions is an integrated campus management solution with special features including central database and smart ID cards aimed to optimize resources in campus administration.
Dimensions estimate that with 2500 professional education colleges and 300 universities, India offers a huge potential for campus integration solutions. The company estimates the market size for the year 2007-2010 for campus ERP, as Rs.4000 crore and underlying hardware as Rs.7000 crore. Currently, only 5 % of the institutes in India have an ERP system in place.
The new solution will provide campus-wide integrated information systems covering all functional areas and automate core managerial activities including admissions, academics, examinations, fees, placements, alumni, finance, and purchase, thus augmenting the institute's brand image at the same time improving bottom and top line profitability. Packed with over 22 such modules, the solution ensures integration of administrative functions and better co-ordination between departments.
The solution provides a flexible framework to accommodate diversity in the layouts and practices in different academic institutions.
Related links:
SNDT Gets Intelligent 'Campus Area Network'
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CXO VIEWS
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"The challenge lies in executing an approach"
With the incredible expansion in the Indian telecom industry, the role of Business Support Systems (BSS) or Operational Support Systems (OSS) solution providers is becoming crucial.Vivek Srivastava, director of (Solutions and Strategy) Oracle Communications Business Unit, APAC and Japan, talks about BSS/OSS providers' emergence in Indian telecom space, in an email interview with PankajMaru.Excerpts
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