ElectroMech Leverages SAP for Multi-Channel Sales
By CXOtoday Staff
Mumbai, Nov 04, 2008 1500 hrs IST

A provider of material handling solutions to industries in India and overseas, ElectroMech is enhancing its strategy to leverage multi channel sales, improve customer service, pricing consistency and focus on business decisions.

It has optimized inventory across its business and is providing better customer service and faces lesser number of out-of-stock situations.

The company that chose SAP for the project today announced completion of SAP ERP ECC 6.0 implementation. SAP will help support sales through its six sales offices and website with efficiency, improved data accuracy and reduced manual processes, according to a statement.

ElectroMech replaced a homegrown business system based on Tally and other small packages and built upon SAP on the Windows platform as the strategic foundation to standardise its business processes, improve its agility and speed to market and provide greater visibility into its inventory.

KPIT Cummins Infosystems, Pune, served as SAP s implementation partner on the project. Besides consultancy, it provided ElectroMech with IMCDash, a template-based SAP implementation approach that reduces costs and implementation time.

SAP will improve our customer experience by increasing speed of transactions, enabling flexible options for customers and supporting multiple selling options, said Tushar Mehendale, managing director, ElectroMech. Having one accurate, integrated view of data will help us meet our business goals, drive efficiencies, reduce redundancies and data inaccuracies and allow dealers to focus on growing the business. We feel that our customers will benefit the most as we will be able to provide them with the products they want faster and at a better price as we improve our speed of manufacturing and have a better view of what each customer wants.

SAP provides an integrated business management solution that will standardise ElectroMech s manufacturing business and enable it to meet future growth challenges including new plant launches and higher volume of sales, the statement said.