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TECH INSIGHT
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"Always on Call"
IP solutions are a rising trend in the contact centre industry. Within two years, according to Contact Professional, 82% of contact centres expect to be running IP telephony infrastructure. Sunanda Das, MD, Cable & Wireless discusses contact center
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MARKET SCAN
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APAC Ahead of West in IT Security Spending
A recent study suggests organizations in APAC region are spending more on security than their North American and European counterparts. The study also said that government and industry standards are not the major driving factors of IT security spending in APAC
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Enterprise Hardware Recycling Program in India
By CXOtoday Staff
Mumbai, Jun 11, 2008
Hewlett-Packard (HP) announced the expansion of its product return and recycling program for enterprise customers in India. The Planet Partners Hardware Recycling Program (PPP) is part of the company's initiative to offer recycling programs that are convenient, environmentally sound, and consistent with its global commitment to corporate citizenship.
The program offers to take back end-of-life HP and non-HP computing equipment like personal computers, laptops, computer monitors, handhelds, notebooks, servers, printers, scanners, and fax machines. It also includes external components such as cables, mice, and keyboards.
Jean-Claude Vanderstraeten, director (Environmental Management) of HP Asia Pacific and Japan said, "The number of PCs, servers, print cartridges, and other electronics reaching the end of their usable life is growing rapidly. It is critical that we work with our customers to explore innovative approaches to electronics recycling so we can offer the most environmentally responsible solutions available while providing them with convenient choices."
This approach to product reuse and recycling will help to divert material from landfill to environmentally sound recycling.
Related Links:
HP Server Gets 'Green' Vote
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CXO VIEWS
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 "The challenge lies in executing an approach"
With the incredible expansion in the Indian telecom industry, the role of Business Support Systems (BSS) or Operational Support Systems (OSS) solution providers is becoming crucial.Vivek Srivastava, director of (Solutions and Strategy) Oracle Communications Business Unit, APAC and Japan, talks about BSS/OSS providers' emergence in Indian telecom space, in an email interview with PankajMaru.Excerpts
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