- Connect with us:
- |
- |
- RSS
- |
- Newsletter
-
Feature-rich UC Client Enters Indian Market|
- By CXOtoday Staff, Mar 18, 2008 1952 hrs IST
- Tags : UC Client Enters Indian Market
-
The new Avaya one-X Communicator, a unified communications client application will provide users with full telephony features, desktop video, visual voicemail, rich presence, email, instant messaging, conference bridge integration, directories and contact history.
The application will support launch of virtually any form of communication, including applications from different vendors and protocols with a simple click. It has been designed keeping in view the employees' productivity.
The communicator will also support both H.323 and SIP communications protocols, which enables businesses employees with mixed communications environments to participate in the same voice and video call or session. The multi-protocol will also allow companies to evolve to Session Initiation Protocol (SIP) at their own pace.
Mary Dunlop, vice president (Unified Communications Product Management) of Avaya says," Avaya one-X Communicator offers a highly flexible, powerful solution for businesses and employees. A single desktop application brings the workforce together, and allows users to make more accurate, effective choices for how they communicate at any given time."
The product will also deliver the aggregated, rich presence information to the desktop supplied by the Avaya Intelligent Presence Server (IPS). At the initial stage, one-X Communicator will combine telephony presence from Avaya Communication Manager with Instant Messaging presence from Microsoft Office Communications Server. Future releases of Intelligent Presence will integrate additional presence sources.
An Avaya one-X Communicator tab within Microsoft Office Communicator 2007 will provide direct access to advanced telephony capabilities including mobility, call recording, transfer, and many more.
Video conferencing along with desktop video transfer, forward, conference, hold and call coverage will be some more facilities that the communicator will make available. The application will drive video through Avaya Communication Manager to help preserve bandwidth, and provide class of service control. Avaya Strategic AlliancePartner and DevConnect member, Polycom, will provide the video processing technology that powers one-X Communicator's point-to-point video communication.
Related Links:
Avaya Inaugurates Customer Studio
-
Discussion Board
- Write a message
