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TECH INSIGHT
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"Always on Call"
IP solutions are a rising trend in the contact centre industry. Within two years, according to Contact Professional, 82% of contact centres expect to be running IP telephony infrastructure. Sunanda Das, MD, Cable & Wireless discusses contact center
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MARKET SCAN
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Threat Trends for 2008
Secure Computing announces top threats in Q2 2008 and predicts trends for remainder of year. Report shows U.S. sends most spam while blended threats continue to grow as malicious content grows more enterprising
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HDFC Offers Fund Transfers Over Mobiles
By CXOtoday Staff
Mumbai, May 6, 2008
HDFC Bank has launched fund transfer on ngpay, a mobile commerce network. With this launch, HDFC Bank now offers a full suite of banking and commerce services over the mobile on a single platform. These include accessing bank accounts, shopping, ticketing, and payments.
With ngpay, users can complete end-to-end transactions with merchants, banks, and service providers through a simple menu on their mobile. It's free for users, has certified financial grade security, works on entry-level GPRS handsets, and across telecom networks.
HDFC Bank customers who are registered for fund transfer facility under the bank's NetBanking services can download the ngpay application on their mobile handsets and begin transferring funds immediately. Fund transfer will happen in real-time between 2 HDFC Bank accounts and within 48 hours when transferring to a non-HDFC Bank account.
Starting next month, HDFC Bank customers will also be able to buy and sell units of different HDFC Mutual Fund schemes through ngpay.
Related Links:
PayMate Facilitates Mobile Payments
Mobile Banking Services Popular in India
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CXO VIEWS
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"The challenge lies in executing an approach"
With the incredible expansion in the Indian telecom industry, the role of Business Support Systems (BSS) or Operational Support Systems (OSS) solution providers is becoming crucial.Vivek Srivastava, director of (Solutions and Strategy) Oracle Communications Business Unit, APAC and Japan, talks about BSS/OSS providers' emergence in Indian telecom space, in an email interview with PankajMaru.Excerpts
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