The IT division of India based Haribhakti group and Europe based Tango04 have introduced real time unified monitoring solutions for the Indian enterprise. The duo had announced a tie-up recently.
Haribhakti will market Tango04's Visual Message Center (VMC) and Visual Security Suite (VSS) products in APAC. The partnership marks Haribhakti's foray into real time monitoring space,' and also harmonizes its strengths in auditing.
Raul Cristian Aguirre, president and CEO, Tango04 comments that the partners would provide end- to- end monitoring of business processes, and help CIOs evaluate performance consoles directly on their dashboards.
Citing reasons for partnering with Haribhakti in India, despite a relationship with IBM the world-over, he avers, "We looked at the company profile and the value they could offer us before taking them on as partners. IBM labs support our technologies. We use their middleware, database and embedded web sphere techniques among others for our monitoring modules. IBM also offers and sells our solutions in other countries, especially in Europe. People in India do not work solely with IBM. We are however, looking at continuing this partnership even here. With Haribhakti, it is a working relationship for a 360 degree approach."
He opines, "We keep companies up-and-running. It is extremely important in this age of cruel competition. Our architecture monitors network and communication, servers and equipment, data and applications, etc from a business point of view."
He discloses, "Tango04 creates a layer into the console and maps it. This makes it easier to create information for dashboards. Each agent monitors a piece of infrastructure. Our technology is based on drag and drop principle, which makes it easy and faster to deploy. Since the deployments take only a few weeks, it gives us an advantage over our competition. It also reduces the cost of monitoring architecture. It can monitor millions of usages per day."
Huzeifa Unwala, director, Information Systems Risk Management (ISRM) at Haribhakti adds that the company will look at tie-ups with other technology companies to channel partner the products in India.
He comments, "Though I cannot disclose names, we are running pilots with a leading public sector bank and a publishing house in Mumbai since the last two weeks. We hope to turn these pilots into actual deals in the first quarter itself. We have targets to deploy the solution in ten more installations across India in 2008. In fact, the solutions were deployed in three days at the pilot sites."
He states, "We have observed that organizations the world- over invest heavily in IT. However, post investments, they do not establish IT performance-monitoring systems to control exposures such as non-availability of systems, security gaps, under-utilization/over-utilization of disk space. At present, IT departments in India only mange performance of servers, desktops, routers, firewalls in a fragmented manner and are unable to respond in a real-time environment. Our VMC strings together native capabilities of existing IT assets and provides real-time streaming on dash boards with pre-defined reports. The solution is capable of generating alerts through emails and SMS's on cell phones for real time response. These products could be used across multiple platforms."
Taking the partnership forward, ten employees from Haribhakti recently completed twelve days of training at the Tango04 office abroad. Alexandre Arrighi, international sales executive, Tango04 informs that besides technical training, the Haribhakti employees were also educated on how the solution works, its structure, architecture as also the security and sales approach. 55 more employees would be trained in the next phase.
The companies also plan to develop a center of excellence in Mumbai over the next three years. The alliance wants to focus on banking, financial services and insurance sectors besides telecom, retail and the logistics markets in India.
Revealing the marketing strategy, Arrighi says, "Besides the distribution agreement with Haribhakti, we would rely on word-by-mouth publicity. Clients here would be testimonies of our successes. We may consider large ad campaigns at a later stage."
On the parameters the company will evaluate to acquire clients, he mentions complexity of IT implementation, enterprise wide applications and investments into hardware as basis. He said that the coalition would focus on emerging companies, especially those sunrise companies in the SME segment, who also have a potential of being a large enterprise.
Unwala adds that they would also focus on the multinational companies in India within the first year itself with special reference to issues like global compliance, need, quality of service, user experience and IT audit."
The products now available in India are priced between euros 40,000 and euros 50,000. Unwala also clarifies that the company is working towards an India pricing strategy.
