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TCS Misses e-Passport Deadline Yet Again|
- By CXOtoday Staff, Nov 13, 2009 1127 hrs IST
- Tags : TCS e-Passport Project Passport Seva STQC
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For the third time, the Indian government's ambitious Passport Seva project, which seeks to give out passports in three days, has missed another deadline due to software glitches
IT major Tata Consultancy Services (TCS), which is in charge of implementing the Rs 1,000-crore e-governance project, has missed another deadline -- November 13, 2009.
TCS had been given the contract in October 2008. The first deadline was in June, then slated for October, before being revised to November 13.
The physical infrastructure, including a user-friendly building with swanky interiors, 25 counters and electronic token boards, are already reportedly in place. "The software which will be the basis for the new system is still having too much problem," said sources in the external affairs ministry.
The pilot project was to take off in Bangalore and later in Hubli and Mangalore in Karnataka, followed by Chandigarh, Ludhiana in Punjab and Ambala in Haryana.
The software is reportedly giving basic problems like flawed printing of passports. A key problem with the TCS software has been lack of domain knowledge, sources said.
According to sources, the Department of Information Technology's Standarization Testing and Quality Certification (STQC) has done three rounds of testing on the software and have found hundreds of bugs each time. STQC will do another test before deciding on the next step.
The external affairs ministry has issued a letter to TCS invoking the penalty clause in the master services agreement after failing to start the pilot project in October.
Related Links
TCS to Bid for Rs 5,000 Cr UID Project
E-projects Set For Big Leap in TN
TCS Bets on e-Governance
Passport Seva Project Gets off Ground
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