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TECH INSIGHT
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"Always on Call"
IP solutions are a rising trend in the contact centre industry. Within two years, according to Contact Professional, 82% of contact centres expect to be running IP telephony infrastructure. Sunanda Das, MD, Cable & Wireless discusses contact center
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MARKET SCAN
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APAC Ahead of West in IT Security Spending
A recent study suggests organizations in APAC region are spending more on security than their North American and European counterparts. The study also said that government and industry standards are not the major driving factors of IT security spending in APAC
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VoIP on Data Networks
By Anuradha Ramamirtham
Mumbai, May 24, 2007
With an aim to install and configure a secure, integrated voice and data environment that includes routing, firewall, and VPN functionality, Digium and Vyatta have entered into a partnership.
Over the past few years, the voice and data markets are increasingly merging. Today, voice is an application that runs on data network. On these lines, Vyatta, a provider of open-source data communications, and Digium, involved in open source voice communications have entered into an alliance.
The partnership is aimed at helping SMBs and large enterprises. The goal is to make it easier and foolproof to set up a secure Voice over Internet Protocols (VoIP) network using Asterisk and Vyatta solutions that include routing, firewall, and VPN functionality.
Speaking to CXOtoday.com, Dave Roberts, vice president (strategy and marketing) of Vyatta said, "Presently, various VoIP don't interact well with traditional security devices. For instance, Session Initiation Protocol (SIP) doesn't go through firewalls and Network Address Translation (NAT) devices."
"Traditionally, firewalls try to detect what a VoIP session is trying to do. In most cases they are detected, but in the case of SIP it is hard," added Roberts. "Essentially, our collaboration would enable PBX to notify the firewall of the exact happenings."
When asked about the revenue-sharing model between the companies, Roberts said that this partnership is based on technology and marketing, and not on sales. Both companies plan on working together to make voice and data networks better.
Since this alliance is in its early stages and is considering all the user benefits it can address, Digium, when contacted, reserved its comments on the partnership.
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Will India benefit from such open source company mergers?
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CXO VIEWS
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"The challenge lies in executing an approach"
With the incredible expansion in the Indian telecom industry, the role of Business Support Systems (BSS) or Operational Support Systems (OSS) solution providers is becoming crucial.Vivek Srivastava, director of (Solutions and Strategy) Oracle Communications Business Unit, APAC and Japan, talks about BSS/OSS providers' emergence in Indian telecom space, in an email interview with PankajMaru.Excerpts
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