9 Benefits of Integrating Telephony into Your CRM Software
A telephony service is a software interface that integrates with a physical telephone device to perform actions like dialling phone numbers and logging calls.
How Customer Experience Is Disrupting Business Models
Customers no longer crave just service; they crave an experience, says Limesh Parekh, CEO of Enjay IT Solutions.
5 Ways CRM Can Power Hospitality Sector
The future, with AI and machine learning, CRM is set to transform businesses, hospitality being in the forefront of new brand experiences.