Haptik Sees 40% Customer Retention With Exotel
Over 40% of Haptik's customer retention is a result of the extensive use of their Reminders feature, which is powered by Exotel.
How DTDC Uses Cloud To Offer 50pc Faster Resolution Of Service Cases
By Using Salesforce Service Cloud, DTDC transformed customer service at scale to meet its growth challenges.
SITA Helps Vistara Speed Up Communication
The successful deployment, completed within a short span of 16 weeks, efficiently supports Vistara’s ambitious expansion plans.
Big Data Analytics Helps Indian NGO Combat Human Trafficking
They analyzed data while constantly refining and iterating to define a model that could identify villages most at risk.
Cloud Solutions Aid HelpAge India Enhance Elderly Care
Partha Bardhan, CIO, HelpAge India, mentioned how migration to ERP cloud applications helped them automate, reduce operational expenses and focus on their core area – caring for the elderly - rather than on the processes.
How Google Helped NoBroker Amp Up Its Mobile Web
NoBroker.com, an online real estate firm, partnered with Google to become their first C2C marketplace partner across the globe to try AMP with dynamic content
How Mumbai-Based eClerx Speeds Up Collaboration
eClerx Services turned to Polycom collaboration solutions to build a unified communications environment and enable its staff across continents to meet face-to-face with greater ease.
How NTT Data Gets Smarter With Server Virtualization
The company that provides consulting, staffing, managed, outsourcing, and cloud services, used VMware IT Business Management to optimize its infrastructure investments.
EMC Helps Heritage Food Revamp IT Infrastructure
The retailer's investment in EMC technology solutions will enable them to expand its retail presence across the country this year.
Digitization Helps Ch'garh Govt Deliver Citizen Services Efficiently
The Chhattisgarh government is heading towards paper-free administration with the implementation of Automated Document Workflow processes in the Govt Departments