@News & Analysis
AI Creates New Skills Shortage for CISOs: Study
While AI solves certain elements of the skills gap, its deployment may create new areas of skills shortage.
Most Firms Don't Meet Consumers’ Expectations, Says Gartner
by CXOtoday News Desk    Oct 03, 2018
There are significant gaps in enterprises’ ability to make digital experiences easy, to earn their trust, and to deliver desirable results.
What It Takes To Become A Leader
Every organization seeks certain qualities in people for their leadership roles that can ensure the success and growth of the organization.
ABB Selects Salesforce For Digital Transformation
by CXOtoday News Desk    Sep 30, 2018
With Salesforce, ABB is unifying its CRM globally, across every region, brand and department.
Tags: Salesforce, ABB, CRM, IOT
Can De-Linking Aadhaar From Banks, E-Wallets Reduce Security Risks
by Sohini Bagchi    Sep 28, 2018
Experts believe, minimizing the use of Aadhaar in private sector businesses and institutions will reduce the risk of identity theft and other forms of forgeries.
How Insurance Sector Can Use BPM For Digital Transformation
Insurers today are tapping the potential of intelligent BPM by integrating it with RPA, Analytics, Rules Engines, ML and Digital Sensing
Mobile Gaming Platforms Growing At Breakneck Speed: Report
by CXOtoday News Desk    Sep 28, 2018
Mobile gaming is becoming mainstream today, attracting a wide range of audiences, says an MMA-Kantar IMRB study.
More Airlines Investing In Biometrics For Seamless Passenger Journey
by CXOtoday News Desk    Sep 28, 2018
Barbara Dalibard, SITA CEO says collaboration is key to deliver secure and easy travel.
Good Customer Experience: Huge Gap Between Brand And Consumer Perception
by CXOtoday News Desk    Sep 27, 2018
In a new study by LogMeIn, consumers cited an average or poor experience, with 83% of consumers citing that they had at least one issue while interacting with a brand.
Infor Coleman AI Digital Assistant Goes Live
by CXOtoday News Desk    Sep 26, 2018
Business software vendor Infor has recently made a slew of AI related announcements at its annual Inforum customer conference held in Washington DC this year.