Another outage for BlackBerry as Google stops Gmail service

by CXOtoday Staff    Nov 11, 2011

BlackBerryGoogle will stop offering Gmail application for BlackBerry users from later this month.

This comes as another blow to Research In Motion (RIM) as it continues to go through a tough time in the past couple of months. Last month the company experienced a worldwide network outage that saw millions of users across the globe go without Internet, e-mail and BBM for three days as the phone manufacturer struggled to restore services.

“Beginning November 22, 2011, we will end support for the Gmail App for Blackberry,” said a statement from Google on its website.

RIM has about 70 million BlackBerry subscribers around the world while India has close to one million BlackBerry subscribers.

“BlackBerry users can continue to access Gmail through the mobile web app at http://www.gmail.com in their BlackBerry web browser,” the statement said.

This means the Gmail application will continue to work on BlackBerry but Google will not provide support for problems on the application for users.

However, users who have already downloaded the app may continue to use it, Google said.

According to US-based iStockAnalyst.com, the move comes amid product launch delays dealt by RIM and the announcement is expected to trouble BlackBerry users with a Gmail account who want to access those messages on the move.

RIM’s global unit shipments fell to 11.8 million devices in the quarter, down from 12.4 million in the same period a year before, said a report from research firm IDC last week.