Apple India Names New Sales Head As Sanjay Kaul Quits

by CXOtoday News Desk    Dec 20, 2017

Sanjay Kaul

In a sudden move, Apple India Sales Head Sanjay Kaul quits and the company has named Micheal Coulomb as the new head of sales. India is a significant market for the Cupertino based phone maker.

Coulomb has held various roles in the company from 2003. Most recently he was the Managing Director (South Asia). He also spearheaded the Middle East, Turkey and Africa sales team, as per his LinkedIn profile.

Kaul, who was elevated to this position in May last year, has stepped down with immediate effect, industry sources told IANS.

Kaul’s resignation shows up at a time when Apple is struggling with improving its sales figures- including iPhone X-in the country.

“Apple has been under pressure since iPhone X launch as supply issues hampered its sales in India. Although we can’t link Kaul’s resignation with this yet but yes, the company have had sluggish sales,” Jaipal Singh, Senior Analyst, IDC India, told IANS.

Apple rolled out its much-awaited iPhone X in India on November 3 amid huge demand. However, only a few among those who pre-booked it in the first slot received their units. Online and offline retailers were handed over a scanty supply of the smartphone on day one.

The waiting period was going to be at least five to seven weeks for those who did not book the device in the first slot, according to industry analysts.

“Demand for iPhone X was very strong in India. However, right from the day one, it was obvious that users eager to buy iPhone X are in for a long waiting queue,” Tarun Pathak, Associate Director, Mobile Devices and Ecosystems, Counterpoint Research, told IANS.

As the customs duty for mobile handsets were hiked from 10 percent to 15 percent by the government, Apple became the first smartphone manufacturer to raise prices (on MRP) across iPhone models, leaving iPhone SE, which the company assembles in Bengaluru.

Apple is also in talks with the government for tax relief and other incentives to begin assembling more handsets in the country. The company is currently assembling iPhone SE model at its Bengaluru facility with its Taiwanese manufacturing partner, Wistron Corporation.