Avaya R&D Centres to Focus on UC, IP Telephony

by Manu Sharma    May 19, 2009

With IP telephony and unified communication markets in the country throwing new opportunities, Avaya GlobalConnect Inc, a global communication solutions company is strengthening its R&D efforts in India to meet global demands.

In India, Avaya has two major entities-Avaya GlobalConnect, the marketing vehicle, and Avaya India Development Center with two divisions: R&D and global services delivery.

Ritesh Jayswal, director of industry solutions from Avaya GlobalConnect said, We are focusing on building a cutting-edge research capability in India, coupled with a design and architectural competence that will enable the company build and launch new products out of India.

While the Pune R&D centre team strength has grown to 1,500 engineers over the last few years, the Hyderabad centre that focuses mainly on service support has over 300 employees.

Avaya’s India R&D center is the fourth largest in the world, and is growing rapidly. Nine R&D divisions and 24 products are operating out of the India R&D centre.

The centre is also working on a variety of technologies to provide multi-model collaboration and communication, indexing, mining, and rendering relevant contextual cues during communication.

From a small beginning in 1996, the Indian R&D centre now manages entire products out of India. Now the centre handles unified computing, IP telephony and contact centres.

In fact, Avaya is a descendent of AT&T Bell Laboratories and was spun off as a different entity in 2000.

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