Bhatia Hospital Looks For New HMIS

by Amit Tripathi    Sep 29, 2004

Pressurized with increasing data loads, Bhatia General Hospital, Mumbai, has initiated a process for acquiring a new Hospital Management Information System (HMIS), which is expected to replace its existing Softscript HMIS.

Speaking to CXOtoday, Hari Vishwanathan, manager-IT, Bhatia Hospital, said, “The Softscript HMIS that we have been using since the last three years is now unable to handle the increased traffic as a result of growing demand from the hospital. At the same time we want a solution that can provide necessary analysis as far as business development is concerned.” The hospital would in all probability go operational with the new HMIS by March 2005.

It’s existing HMIS has two broad sections. The Out Patient Department (OPD) and the Inner Patient Department (IPD) modules handle processes like pre-determined patient schedule or emergency consultancy for patients; and the billing information from both is fed to a separate application dealing financial accounting. In addition to that, other disparate applications that the hospital uses at the moment are those that deal with human resources and time maintenance. The other prominent modules in the application are for radiology and pathology processes.

Says Vishwanathan, “We are looking for an HMIS that will have all necessary modules integrated in it including financial accounting. This will allow a uniform view of business performance in terms of financial parameters.” The hospital’s IT infrastructure includes SQL Server 7 database running on IBM Infinity 5100 server, with Windows 2003 Server at both the server as well as the desktop level.

Vishwanathan informed, “We also plan to build a corporate Intranet and would soon start an initiative for acquiring a suitable mailing solution.” For all these initiatives Vishwanathan has clear cut parameters in place as far as vendor selection is concerned. He says, “We have around eighteen parameters specified by our top management which are included in the proposal, among which prominent factors are clientele of the vendor, the performance of the solution, and the financial growth & support provided by the vendor.”

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