CIOs Still Lack Clarity On Enterprise Apps

by CXOtoday News Desk    May 26, 2014


More than 50% CIOs and IT decision makers are unclear about the best approach to source mobile apps and better manage security, according to a new Greyhound Research report.

Nearly one third of the organizations interviewed are facing challenges like lack of clarity on policies for multiple users and roles in the organization, making the choice between app wrapping or deploying an MDM solution among others.

Read: The Biggest Enterprise Mobility Blunders To Avoid In 2014

The research based on a survey of 100 CIOs across emerging markets including Asia Pacific and Middle East Africa regions, states that over more than 32% firms in emerging markets were stated to be struggling with developing apps that run across multiple operating  systems and form factors. From being Blackberry centric, users across most organizations are increasingly migrating to Apple’s iPhone and  Google’s Android hence making it complex and expensive for IT teams to manage.

Moreover, 30% respondents stated to be confused on choosing a preferred partner for enterprise-grade mobility apps as most of these stated to be developing apps using in-house team.

However, many organizations also have plans to spend on projects for mobilizing enterprise apps – as apps such as CRM, BI and HCM are becoming more popular on the mobile, according to Greyhound Research, which also states that traditional apps like email and calendaring continue to be the highest used apps. 

Read: Five ‘Must-Haves’ For Your Enterprise Mobile Strategy

The situation is bound to improve over time as 70% of organizations are planning a mobility technology expansion project soon and 65% said they are dedicating IT budget to improve employee productivity and support mobile workforce.

“Enterprise mobility is a key priority for organizations across emerging markets. BYOD is shifting habits of the user; making it imperative for business leaders and IT decision makers to work in synergy,” states Sanchit Vir Gogia, chief analyst and CEO at Greyhound Research.

The research also states that customer intimacy and satisfaction are in fact forcing organizations in emerging markets to adopt  mobility and therefore apps will continue to play a greater role in the coming days.