Cisco's New UC Solution to Address CIO's Concern

by CXOtoday Staff    Jul 06, 2012

UC 9.0  has simpler and more flexible collaboration featuresIn a bid to help enterprises enhance their networking and collaboration capabilities, Cisco has recently announced its plans to expand its unified communications (UC) portfolio. According to the company, the new solution - UC 9.0 - has simpler and more flexible collaboration features that can address specific concerns of CIOs/IT managers as they connect to their employees, partners and customers.

According to Thomas Wyatt, VP and GM, Collaboration Infrastructure Business Unit at Cisco, “Whether it’s voice, video, messaging, Web conferencing, mobility, or security, today an increased number of CIOs and executives are seeking for scalable and cost-effective mobility and collaboration solutions.

He added CIOs want to address user demands for access to collaborative technologies on a variety of devices from tablets and smartphones to office phones, notebooks and telepresence systems. More so, they want to have the same collaboration experience on all these devices. In the process, said Wyatt, what they look for is simplicity and consistency in the collaboration platforms and applications, without sacrificing reliability or security.

Wyatt informed that the new offering is designed to address most of these disparate demands of CIOs and is slated for release in the third quarter of 2012.

According to a senior official at Cisco, the best part about this solution is that enterprises can now support third-party endpoints through a feature called Extend and Connect. It works with Cisco Jabber to bring any third-party phone—including phones at hotels, airports, convention centers and other remote locations —into the Cisco UC environment.

In addition, Cisco is improving the quality and security around video, including better bandwidth management through built-in Call Admission Control, which creates a logical view of the network, and support for additional video endpoints, including Cisco’s TelePresence TX9000. Cisco’s Uniform Resource Identifier enables users to contact any endpoint in the system by dialing a contact’s email address rather than a phone number.

Over the past few months, the networking vendor expanded and integrated its collaboration solutions. Early this year, the company grew its TelePresence portfolio and the capabilities in Jabber. Cisco also declared that it is bringing its disparate collaboration offerings under the WebEx umbrella.