Confidence in internal IT may hinder public sector cloud projects

by CXOtoday Staff    Apr 11, 2012

A highly confident department that runs its own private cloud environment may face the risk of not reaching out to other internal departments to collaborate on cloud opportunities, says IDC Government Insights.

A recent survey of IT decision-makers across Asia/Pacific excluding Japan (APEJ) found that 59 percent of public sector respondents are confident in the ability of their internal IT departments to deploy private cloud environments.

However, IDC Government Insights cautions that high levels of private cloud adoption may not bode well for a collaborative and citizen-engaging government and pre-emptive measures should be taken for collaboration to take place across organizational boundaries.

“An efficient and productive internal IT department is definitely a good to have in any organization, private or public. However, a department that is highly confident in running its own private cloud environment may run the risk of not reaching out to other internal departments to collaborate on cloud opportunities,” said Frank Levering, Research Manager for IDC Government Insights Asia/Pacific.

To counter this possibility, IDC Government Insights recommends that whenever possible, governments should consider cloud-based collaboration services rather than independent private cloud solutions.

The report said that although governments will initially be seeking cloud-based solutions to deliver cost advantages and better manage resources, eventually, cloud implementations need to be about inter-department collaborations and citizen relationship management in order to reap the full benefits of its capabilities to deliver optimal citizen services.

“This is particularly important for key initiatives like data classification for security purposes; if agencies do not align their security levels, it would prove to be a massive obstacle for future joint efforts,” the report noted.

A positive sign is that governments across the region are growing to recognize the need for collaboration within the cloud space. There is already a significant installed base of collaborative applications in the cloud and the numbers will grow significantly in the next 12 months, according to IDC Government Insights.