“Deploying DR is like buying insurance”

by Faiz Askari    Jul 03, 2012

Tim LaplanteSince the acquisition of Double Take–a provider of real-time high availability and immediate disaster recovery solutions – Vision Solutions has managed to boost in the portfolio of products. Tim Laplante, Director - Product Management, Vision Solutions was on a short trip to India when he interacted exclusively with Faiz Askari, Editor- North, CXOtoday.com. Mr. Laplante touched upon several important and critical issues relating to Indian mid-sized businesses and their DR preparedness. Excerpts.

How has the adoption of data management solutions been so far in India?
The penetration of data management is still considered to be at a nascent stage in India. But the action has started getting visibility and we can see some positive shift happening towards data backup, data management, DR preparedness.

What are key factors driving the adoption of DR solutions ?
The customer mindshare is very important factor. Deploying DR is like buying insurance. So people are realising the necessity for proper DR infrastructure to complement their business continuity. The customers from mid-sized segment have become smart enough to understand the impact of any kind of downturn. In order to have preparedness to avoid any sort of data vulnerability CIOs are showing interest towards proper DR.

Cost is an important factor, especially among SMBs, while deciding on a solution. How have you managed to address this issue?
Yes, we understand that cost is an area of concern for many smaller businesses in order to adopt DR solutions. We came out with DR on Cloud in the market in order to attract the SMB customers. It has become very successful among the SMB segment.

What are the major hurdles in the adoption of DR solutions?
The challenges that are faced today are; they (SMBs) are yet to be made fully aware about the cost effective solutions that are available to them. For example, cloud-based solutions can keep their data managed and safe and these solutions can also allow companies to recover from anywhere even if their onsite computers and servers are inaccessible.

They have to be made aware about server virtualization. SMBs should know that running multiple completely separate virtual servers on a single computer — makes it economical for providers to offer low-cost off-site backup and recovery services by letting multiple clients share hardware and even software. Virtual servers replicate not just data but entire applications or servers and make them available — from anywhere over the Internet — on relatively short notice if a company’s own servers and computers go down.

How has your experience been while dealing with Indian SMBs?
Indian SMBs are extremely vibrant. They are evolving, they are fast growing and they are become more aware towards better IT infrastructure. The challenge that they are facing is to manage their growth. They are also not in a position to get indulge into something very complex to manage. So they want easy to deploy and easy to manage solutions for their computing needs. But all of their IT infrastructure must have to bring better returns for their respective business. We have dealt with close to 1000 SMBs in India in last three years.