Employees Lack Adequate Digital Skills: Study

by CXOtoday News Desk    Dec 04, 2015


While companies are embracing digital technologies and strategies, the need of the hour is to leverage these power of digital so as to get maximum return on their digital investment. According to the recent study by Technical University of Munich and tech major SAP, while companies are now recognizing the increasing importance of digital technologies for their businesses, the impact of digitization on overall business strategy together with a lack of employees with adequate digital skills continues to pose a threat to established business models. 

The study reveals that only 27 percent of the respondents claim to have a clearly defined plan for implementing their digital strategies, and only 17 percent claim that their company has the personnel with the requisite skills to assist in digital transformation.

At the core of digital transformation is a cultural shift in how companies think and operate. Success is less about the technologies and more about a new philosophy of collaboration between digitally engaged employees at every level. The study shows that a cross-departmental, deep understanding of both business objectives and the skillful use of technology is instrumental in enabling an organization to successfully navigate the digital transformation. What’s more, the appropriate technology and strategy must be used in synergy to drive innovation and growth.

Survey participants also believe that extensive skills, in particular in the domains of digital security, business change management and business networks, will be crucial for a successful digital transformation. More than 80 percent of CIOs surveyed regard change management as the second most important skill for successful digital transformation after digital security.

“Digital transformation impacts both an organization’s business and IT departments,” said Prof. Dr. Krcmar, chair for Information Systems, Department of Informatics, Technical University of Munich. 

“This study stresses the need to cross-functionally train current executives and employees, as well as recruit new qualified talent. Our hope is to create awareness about the digital skills gap that organizations face, and to serve as an impetus for proper learning and enablement.”

“With the digital transformation upon us, organizations are now faced with the task of implementing strategies to effectively navigate this change,” said Dr. Bernd Welz; executive vice president and global head; Scale, Enablement, and Transformation; SAP. “Instrumental to that success is an organization’s talent. As this study shows, there is a significant digital skills gap, and the organizations that bridge that gap quickly and effectively will thrive.”