The Old ERP Is Dead; Here Comes The New-Age ERP
The ERP landscape has evolved by leaps and bounds since it began its journey in 1960s with initial focus confined only to planning and scheduling. The next phase involved ERP being transformed as a means to achieve Manufacturing Resource Planning that involved integration of financial processes with manufacturing processes. The next evolution witnessed ERP being used to enhance quality parameters. This phase saw the role of ERP stretching beyond the manufacturing and finance departments to include all the departments such as procurement, administration, Sales & Marketing to name a few. The quality assurance output of ERP was now looked upon to enable business excellence by way of integration of all the business processes and departments.
The new-age ERP
While the earlier phases of evolution involved leveraging ERP to integrate and thereby achieve business excellence, recent developments related to digital influence on businesses and change in work patterns of workforce has pushed the demand for a more agile and advanced ERP solution. Organisations are now on the lookout for having a digital footprint for numerous reasons such as enhanced CRM, better financials, to be big data ready and so on. It is for this reason that new-age ERP systems are expected to enable the digital transformation requirements of enterprises
Moreover with the workforce rapidly turning up to be mobile that gives rise to newer concepts such as work-from-home, another requirement from today’s ERP solutions is that the system should support on-the-go decision-making-effectively the new-age ERP systems are expected to take ERP beyond the desktop framework to a mobile devices dominant business ecosystem.
ERP- From an integrator to BPM
The new-age ERP systems thus have evolved from being an enabler of integrator to being an enabler of businesses. Its purview now involves business processes management. It has moved from being a vehicle to achieve business excellence to one ensuring competitive advantage. ERPs now are considered tools to embrace the much desired OPEX business model and decrease dependency on the conventional CAPEX model.
ERP Vendors to Business Consultants
The role of the ERP vendors too has evolved along with the evolution of ERP solutions, Clients expect the ERP vendors to offer them a problem-solving solution and act as consultant in streamlining and enhancing the business processes and systems as opposed to earlier expectation of acting as a mere IT vendor. The same is reflected even in the business focus of IT companies themselves who now have a dedicated business consulting division that mainly focus on stretching the ERP implementation of clients onto their respective digital transformation objectives.
It will certainly be exciting times in the coming future for the ERP domain as new-age technology adoption will usher in further innovation in the space with the ultimate beneficiary being the end-user.
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