Famy Care Deploys Integrated Solution

by Amit Tripathi    Nov 23, 2004

Famy Care, a Mumbai based pharma company, has selected an integrated ERP in addition to business intelligence (BI) tool, and a mobile solution, from Base Information Systems.

Detailing on the initiative, Anil Singh, deputy general manger-information technology, Famy Care Ltd, said, “In the evaluation phase, we reviewed ten ERPs of which six were local while the rest were global. From these ten we then zeroed on three (including a market leader), purely based on functionality and totality of implementation.”

The company finally selected Base Information ERP due to its rich pharma-specific features. Says Singh, “In the final phase we conducted a demo of the application in the presence of the company’s key management, which was followed by a question-answer session.” He also admitted that feedback from other enterprises using Base ERP favored its selection.

The key modules deployed are material planning, manufacturing, financials, HR, payroll, and others. The ERP, which has been in the implementation stage since the last four months, is expected to go live in January 2005.

Commenting on the scene before implementing the ERP Singh said, “Separate applications were being used to manage different processes. Thus, the entire life cycle from indent generation to product delivery used to be delayed. Even the top management failed to receive adequate data relating to various processes.”

Currently, the solution is being deployed across four locations on a distributed architecture but Singh informs that once the wide area network (WAN) is in place, the company would adopt a centralized architecture.

The Base ERP has been purchased on a per user per server basis. Currently, two IBM x series servers cater to the company’s needs. However, plans are afoot to switch to the i series once the WAN is in place. The ERP interacts with Oracle 10g on Windows 2003 platform at the server end while the desktops run on Windows 98 and XP.

Singh added, “We had earlier considered Linux on DB2, but was not fully convinced of the support that Linux receives. Hence we decided to stick to the Windows and Oracle combination.”

Singh also informed that the mobile solution from Base Information has been purchased to add teeth to the sales force of the company while the BI tool would be used for tracking finance comparatives, sales, and production, among other functions.

The current ERP initiative comes at an expense of Rs 1 crore that includes hardware, software, and networking costs. Answering the obvious query on return on investment (ROI), Singh said, “It is difficult and at times impractical to chalk out ROI in monetary terms. But the ease of decision making and efficiency in the business processes as a result of the use of the integrated system would allow us to get the returns within six months after we go live.”

Famy Care is a manufacturer and supplier of intra uterine contraceptive devices and oral contraceptive pills to the Ministry of Health & Family Welfare and social organizations in India.

Tags: ERP