Poor Hiring Costs IT Firms Three Times More During Cyber Data Loss Instances

by CXOtoday News Desk    Aug 24, 2016


Large businesses that struggle to attract sufficiently skilled IT security experts end up paying up to three times more to recover from a cybersecurity incident. This is one of the key findings of a recent report prepared by Kaspersky Lab, based on the experience of company experts and data from the 2016 Corporate IT Security Risks survey. The study states that besides the measurable budget impact, a significant share of businesses is observing a growth in wages, a general shortage in expert availability, and the need for more specialists in the field. 

The Kaspersky report has uncovered the inability to build corporate security intelligence – specifically by hiring new talent – has a direct impact on the damage caused from real cybersecurity breaches. In March-April 2016 kaspersky conducted a Corporate IT Security Risks survey together with our partner B2B international. The company asked more than 4,000 company representatives in different industries and of various sizes about their attitudes and experiences of cybersecurity. In particular, Kaspersky wanted to find out, how businesses perceive the problem of talent shortage. Here’s what kaspersky has discovered.

Overall, 33 per cent of businesses worldwide see improving specialist security expertise as one of the top 3 drivers of IT security investment. Approximately half of businesses admit there is a talent shortage and growing demand for specialists.


The report adds a final touch to the bigger picture of talent shortage with education challenges. It states that success in IT security requires a certain degree of passion for this particular IT field, willingness to constantly self-educate, and the ability to adapt to an ever-changing threat landscape. Higher education institutions recognize the need revise their programs, and at the same time acknowledge the challenge of embedding security-oriented thinking into a wide variety of IT courses. 

The report discovered that enterprises struggling to find the best security talent end up spending at least three times more, on average, to recover from a security breach.


Technical expertise and beyond 

Citing complexity of IT infrastructure, compliance requirements and the overall desire to protect business assets, companies are highly motivated to grow their security intelligence. In fact, for a third of businesses, the improvement of specialist security expertise is one of the top three drivers for an additional investment in IT Security. The growing demand is not easy to fulfill due to a lack of available specialists and increasingly complex requirements. Kaspersky Lab employs hundreds of security professionals, and the company’s own recruitment managers report that on average, only one applicant out of forty truly meets the strict criteria for an expert position. 

But the challenge is not limited to technical know-how. The report quotes Kaspersky Lab’s security experts, who indicate that the need for security managers is even more substantial. On top of deep technical knowledge, managers’ duties include communication with top management and overseeing the overall strategy – qualities that are especially important, and more appropriate, for large companies.

A call to action for the security industry 

Overall, 68.5 per cent of companies expect an increase in the number of full-time security experts, with 18.9 per cent expecting a significant increase in headcount. Higher education is an important part of fulfilling such a demand, but this is also a call for a change within the security industry itself. One of the solutions is to aid universities with relevant experience. Another, and very important in the long term, is to adapt R&D efforts towards the effective sharing of intelligence with corporate customers in the form of threat data feeds, security training and services.

A proper combination of security solutions and intelligence will help corporate security teams to spend less time on regular cybersecurity incidents and focus on strategic security development and advanced threats. The report provides an example of such vision from Kaspersky Lab’s business experience.

“In the evolving industry, the relationship with our customers already goes beyond the shipment of a technology or a product. We need to provide them with the skills and training required to identify on-going attacks. Detailed knowledge about attacks on other businesses, in the form of intelligence reports, is also necessary, along with actionable, machine-readable data about on-going threats. Solving the different challenges of threat prevention, the detection of targeted attacks, incident response and prediction requires a lot of flexibility. As a security vendor, we are dedicated to increasing the quality and size of the expert security workforce around the world. Among many projects to support this initiative we are developing IT Security Fundamentals – an educational course that will hopefully help more IT professionals to start their journey in the field of security expertise,” said Veniamin Levtsov, Vice President, Enterprise Business at Kaspersky Lab.