HP Enterprise Services, recently announced a service to enable clients improve their customer experience by deploying their customer relationship management (CRM) application via a secure, virtual private cloud. The HP Enterprise Cloud Services for Microsoft Dynamics CRM offers Microsoft’s CRM software suite, Microsoft Dynamics CRM, as a cloud service. With this service, enterprises can use a virtual private cloud to enhance customer and constituent relationships without the capital investment or burden of procuring and deploying the application. The CRM application in the cloud, according to the company, provides an alternative to an on-premises implementation on client infrastructure or hosting it in a secure HP commercial data center.

“HP Enterprise Cloud Services for Microsoft Dynamics CRM brings together HP’s experience in cloud, contact centers, applications management, data center outsourcing and CRM systems to create a flexible solution that delivers the end-user experience and quality of service required by the most demanding enterprises,” remarked Marshal Correia, director, enterprise services, HP India.

As stated by the company, the virtual private cloud offers customization that helps fit the CRM application to a client’s needs and supports integration with other applications and data sources, thus providing a complete view of customer needs and preferences. HP Enterprise Cloud Services for Microsoft Dynamics CRM delivers flexibility by easily scaling up or down the amount of named users needed to support changing environments. Capital costs are reduced by leveraging the application as a cloud service.

This service provides the benefits of a cloud-based model combined with HP’s more than 30 years of experience in operating and managing worldwide contact centers for clients in all industries. Part of HP’s Hybrid Delivery, HP Enterprise Cloud Services for Microsoft Dynamics CRM is a key solution in helping clients become an Instant-On Enterprise. HP Hybrid Delivery helps clients build, manage and consume services using the right delivery model for them.

HP Enterprise Cloud Services for Microsoft Dynamics CRM is available for clients in all industries.