Hybrid IT transforming role of enterprise technology: Gartner

by CXOtoday Staff    Mar 05, 2012

The model creates symmetry between internal and external IT services that will force an IT and business paradigm shift for years to come, says the research firm.

Hybrid IT, the result of combining internal and external services, usually from a combination of internal and public clouds, in support of a business outcome, is transforming IT architectures and the role of IT itself, according to Gartner.

The research firm said that many organizations have now passed the definitional stage of cloud computing and are testing cloud architectures inside and outside the enterprise. Over time, the cloud will simply become one of the ways that we do computing, and workloads will move around in hybrid internal/external IT environments, Gartner said.

“Hybrid IT is the new IT and it is here to stay. The model creates symmetry between internal and external IT services that will force an IT and business paradigm shift for years to come,” said Chris Howard, Managing Vice President, Gartner.

In the Gartner Special Report, Hybrid IT: How Internal and External Cloud Services are Transforming IT, analysts explained that hybrid IT relies on new technologies to connect clouds, sophisticated approaches to data classification and identity, and service-oriented architecture, and heralds significant change for IT practitioners.

For critical applications and data, IT organizations have not adopted public cloud computing as quickly. Many IT organizations discover that public cloud service providers (CSPs) cannot meet the security requirements, integrate with enterprise management, or guarantee availability necessary to host critical applications. Therefore, organizations continue to own and operate internal IT services that house critical applications and data.

“While the cloud market matures, IT organizations must adopt a hybrid IT strategy that not only builds internal clouds to house critical IT services and compete with public CSPs, but also utilizes the external cloud to house noncritical IT services and data, augment internal capacity, and increase IT agility,” said Howard.

The report said that cloud computing’s business model , the ability to rapidly provision IT services without large capital expenditures, is appealing to budget-minded executives. CEOs and CIOs are pressuring IT organizations to lower overhead by offloading services to cloud providers. However, when IT organizations investigate potential cloud services, the market’s volatility reveals that not all cloud services are created equal, the study said.

“Many IT organizations are adopting public cloud computing for non-critical IT services such as development and test applications, or for turnkey software as a service applications such as Web analytics and CRM that can holistically replace internal applications and enable access for a mobile workforce,” said Howard.

This model of service delivery challenges both the longstanding practices of IT organizations and the business models of traditional IT vendors.

Gartner expects that most organizations will maintain a core set of primary service providers, cloud and non-cloud, extended by an ecosystem of edge providers who fulfill specific solution requirements.