Indian CIOs Yet To Have DR Readiness
Singapore based enterprise software provider, Perpetuuiti Technosoft, has just expanded its R&D lab in Pune to step up its innovation efforts to build next generation disaster recovery software. Rohil Sharma, CEO and cofounder of the company tells CXOtoday, “Disaster Recovery (DR) planning and management is seen as an unnecessary baggage by Indian companies even today. However, this is an area companies cannot afford to ignore.”
The company that offers BCP/DR solutions through its flagship product, Continuity Patrol, has invested $1 million in the R&D centre and is expecting to generate business value worth US$ 15 million in the future, says Sharma. However, he believes despite several efforts of market leaders and a huge potential in this space, the Indian BCP/DR market is nascent compared to that of the Western countries.
According to Sharma, lack of organizational awareness in the space often brings unwanted complexities and losses to companies. Many companies do not even have a DR/BCP plan in place. Whether it’s a natural disaster, human error, computer virus or hardware failure, disasters are bound to happen from time to time. He believes that while large enterprises do some kind of planning, SMBs are the ones that suffer the most. Quoting a recent HP report, Sharma says that the loss can be tremendous in the event of a disaster. A Company that experiences a computer outage lasting more than 10 days will never fully recover financially. In fact, 50 percent will be out of business within five years, he says. In addition to the tremendous costs associated with downtime, businesses also lose customers and reputation, he says.
Technologies such as Virtualization and Cloud are providing alternatives to reduce dependence on physical hardware and help drive down the capex and provisioning costs, the adoption of these is on the rise but Physical infrastructure and Data Centers are still the rules rather than exception. However, Sharma explains there are inherent limitations to hosting the DR infrastructure on a Public cloud due to data security concerns and if a company decides to launch its own private cloud then the budgetary requirements are almost the same as the expenses of a traditional Data Center.
Under certain circumstances, it is often seen that CIOs tasked with addressing these issues are keen to achieve quick wins, adopting the ‘tick box’ audit approach, which tries to copy successful strategies used elsewhere, and is often adopted without consideration as to suitability. Instead, CIOs need to be tasked with providing a true disaster preparedness strategy and an executable plan to recover core systems in the event of a disaster.
To that end, people, process and technology are three areas where organizations should focus their efforts with respect to business continuity plans. “A CIO not only has to plan for the smooth functioning of the DR but also has to make sure that the capacity planning and management is optimized,” he says.
However, Sharma is optimistic that things are fast changing. With the average cost of downtime estimated at $336,000 per hour, more businesses are urgently mapping out their BC/DR plans in a more strategic way. “More visibility and education among customers would certainly increase the awareness and make Indian CIOs understand the criticality and significance of BCP/DR readiness in an organization to maintain Business resiliency. Conducting events, road shows and media related marketing approaches are the key to bring visibility in the Indian market.
In the coming quarters, the company is planning to lead the area of ‘Availability Management’ through Automation from the perspective of BCP/DR. For this it is enabling partners globally to achieve significant International Market share. A step in that direction is building the R&D Lab to commit quality products. Besides, we are partnering with Cloud providers to bring more value proposition through maximum RoI to our global customers, says Sharma.
Rohil Sharma, CEO and cofounder, Perpetuuiti Technosoft
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