India's Online Boom Signals Huge Gain for Telcos
As the Indian online market is set to explode, telecom companies in the country are expected to generate additional cumulative revenues of $8 billion (Rs 48,000 crore) over the next three years, according to a study by Google and AT Kearney, which added that India’s mobile Internet users will more than double to 480 million by 2017 from the current user base of over 155 million.
During that period, the smartphone penetration will grow six times to touch 385 million, users making online transactions will grow to 160 million, data consumption on mobile phones will triple and consumers would buy five times more content, said the study.
“Indian telcos are poised to leapfrom directly into a digital play since the shift from data to digital will happen much faster in India, as more digital content and services are adopted by users. Within three years, Indian telcos revenue is expected to reach $35 billion (roughly Rs. 2,20,000 crores), with data revenues growing at over 70 percent annually till then, and new digital VAS streams emerging and growing exponentially,” said Nikolai Dobberstein, Partner, AT Kearney, and co-author of the report.
According to Kearney, the four top priority areas that could unlock huge revenues for the Indian telecom operators are E-store and E-care, with online recharges for prepaid mobile phones accounting for more than one-third of all recharge value, Media Content and Services to create more than $6 billion in additional data and content revenues.
Mobile Business Apps for SMEs also have a potential of $1 billion revenues and M-Payments enabled e-stores, paid content and app transactions which would create additional revenue streams for the Indian telecom operators.
Google India Vice-President and MD for Sales and Operations Rajan Anandan said that according to Google’s market research, 73 percent of mobile data consumers would be willing to spend more time online if more entertainment content like online music and videos were available in an engaging format. Besides, 70 percent Internet users were willing to try out online recharges if they were convenient compared to the traditional channels.
“We believe, Indian telcos have a great opportunity to proactively create tremendous value by driving a digital strategy aligned with consumer needs,” Anandan pointed out.
The study further said by 2017, data and paid content consumption will double organically to 470MB data per user per month and $1.6 in content revenue per year, in tune with global markets which witnessed similar shifts as they matured from voice to messaging and from data to digital. Markets such as Japan and Korea have taken up to 10 years to move from data to digital, but India is poised to leapfrog as the country has already embraced the Internet, as seen by the massive adoption of social networking and the recent e-commerce boom, it said.
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