Infor To Boost Customer Experience With AWS cloud

by CXOtoday News Desk    Mar 28, 2014

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Infor, a provider of business application software, has announced Infor CloudSuite, the first group of industry-specific application suites available on Amazon Web Services’ (AWS) cloud. Infor CloudSuite will provide a flexible, subscription-based delivery model that significantly reduces upfront IT expenditure and also boost customer experience, says a company release.

Each industry suite within Infor CloudSuite is built by unifying multiple applications that historically were deployed independently to holistically support core business functions by industry. This core, along with fast and simple provisioning and a SaaS pricing model will enable Infor CloudSuite to change the way enterprise software is delivered to and consumed by customers.

“SaaS today refers primarily to HCM, CRM or another edge application, never to mission-critical business operations,” said Charles Phillips, CEO of Infor. “Infor CloudSuite redefines cloud for the enterprise, delivering the first full suite of business applications purpose-built by industry running in a public cloud through Amazon Web Services.”

“Customers want help figuring out how to move more of their operations into the AWS Cloud. They want to shift their resources to focus on what they do best, rather than on the undifferentiated heavy lifting of managing IT and complex software,” said Andy Jassy, SVP, Amazon Web Services, Inc. “We are excited that Infor is addressing these needs using the AWS platform. Infor CloudSuite on AWS delivers a simplified and enhanced user experience, across a multitude of industries, and provides all the agility, elasticity, and cost benefits of the AWS Cloud to enterprise customers around the world.”

Infor will leverage the AWS cloud infrastructure to allow customers to take advantage of Amazon’s expertise and economies of scale to access resources when they need them, on demand and with auto-scaling built into the Infor applications. Infor is in the process of consolidating existing subscribers and transitioning current internal infrastructure to the AWS platform. AWS provides services in 10 Regions, with 25 Availability Zones and 51 Amazon CloudFront Edge locations globally.