Infosys, Microsoft Launch Supply Chain CoE

by CXOtoday Staff    Feb 02, 2009

Infosys and Microsoft have launched a center of excellence (CoE) for the supply chain. The alliance will also jointly market solutions and services that provide capabilities for performance management, analytics, collaboration and event-based exception management.

 Infosys and Microsoft fuse business expertise and intellectual property to help manufacturers improve the user experience and increase supply chain agility and performance, according to a statement.

A first of its kind initiative from the two companies, the CoE will help manufacturers address complex management process associated with global supply chains, and fuel collaboration between businesses.

The solutions include specialized modules that provide data and intelligence for supply chain professionals to manage performance of after-sales service, procurement, inventory and demand management functions. The Infosys Service Performance Workbench and Infosys Procurement Workbench modules are available immediately, with others to follow. The modules contain pre-built intellectual property and accelerators in the form of process frameworks, data models, analytical tools, best-in-class performance metrics and key performance indicator scorecards tailored for specific supply chain roles.

The joint solutions also include proprietary connectors developed by Infosys and Microsoft to help facilitate the integration of these modules with existing business systems, such as enterprise resource planning applications and supply chain execution systems. In addition, the solutions are built upon core Microsoft technologies, such as Microsoft BizTalk Server 2006, Microsoft SQL Server 2008 and Microsoft Office SharePoint Server 2007.

Said Sanjay Jalona, vice president and U.S. head of manufacturing at Infosys Technologies, It s rewarding to help manufacturers improve their global supply chain performance with solutions that gather and analyze data across the enterprise and its trading partners, and provide improved visibility and insight for supply chain pros to take quick, informed actions using a familiar, easy-to-use interface.  

In today s high-tech supply network, lack of visibility can be a significant hurdle to effective planning and execution, said Tyler Bryson, general manager, U.S. Manufacturing and Resources Sector, Microsoft. Most of the supply chain challenges can be traced to factors such as poor collaboration, inadequate tools and technology, and challenges in getting the right data into the right format - and into the right people s hands in a timely fashion.

The two companies have also launched an online supply chain center of excellence at  This Web-based portal will serve as an online community for manufacturers and trading partners to receive updates on solutions, discuss supply chain issues and perspectives, access productivity tools for professionals, etc.

Related Link: Another CoE for SCM