Intellicon Deploys Voice Solution For Indian Army

by Julia Fernandes    Apr 14, 2005

Intellicon, a player in the Indian telecommunication equipment market (EPABX, KTS and voice solutions) has successfully deployed a telecom networking solution for the Indian Army.

Speaking to CXOtoday, Sameer Parekh, managing director, Intellicon Pvt Ltd., said, “Intellicon has deployed Karel DS200, a digital hybrid communication system which is a European product. The system was deployed at 35 locations from the southern command that includes fixed or base locations and mobile locations (vehicles).”

All the systems are equipped with E1 (Digital 2 MB Link) connectivity, which ensured that each system offered 30 voice channels for networking. The existing product, which the Indian Army uses only offered a junction- extension tie, which only provided four channels approximately. According to the company, this was a huge limitation, which was countered by the solution of E1, which resulted in 30 channels, a capacity increase of 8-10 times and hence ensured efficient traffic handling.

Moreover, the locations are provided with a 3 digit unique access code. So, if a person at Ahmedabad wanted to communicate to someone at Jaipur, the user only has to dial the access code followed by the extension number and the connection link was established. In other words, all the locations work on a common network. However, the mobile location have to be programmed depending on the city/town where they are moved.

Speaking about the security aspect Parekh maintained that security is not an aspect for this kind of system as this is merely for basic communication. “When there are secured conversations required the army would use scrambled signals, which are provided by a different class of product.”

Another unique feature of the product is the ‘transit exchange’, which ensures that alternate routes are always available if the primary routes cannot be accessed due to any problem. For e.g. there are three locations, Ahmedabad, Bhuj and Jaipur. If the link between Bhuj and Jaipur is not available directly, the previous equipment would not function. However, in DS200 due to transit exchange, Bhuj can connect to Ahmedabad and Ahmedabad in turn can connect to Jaipur.

Additionally, since the systems are ‘field programmable’, it ensures minimum downtime of the systems when the mobile locations changed base. The system also offers analog interface to interact with old exchanges (backward compatibility), which the Army still uses.

Another key feature is that the systems are capable of working on battery sets without any interruption and are also equipped to charge the battery efficiently, especially for those installed in mobile/remote locations.

Talking in terms of flexibility Parekh stated, “The systems supplied by us are extremely user friendly as well as flexible. We are able to provide seamless integration of our system to any type of switching equipment they have, be it legacy systems or digital switches or state of the art switches. Due to this seamless integration we were able to bag an order from the Army,” added Parekh.

According to Parekh, “The Indian Army did evaluate many players but Intellicon was chosen due to its direct market presence in 12 cities as well as through 100 channel partners. Also our systems were able to interface with the legacy systems of the Army using Analog technology. Finally the Army felt that working with us would be beneficial due to our commitment to quality and the confidence we instilled in them of the same.”