In FY2011-12 the aggregate revenue for the Indian IT-BPO sector is estimated to cross USD 101 billion.

The National Association of Software and Services Companies (NASSCOM) said that for FY2013, the export revenues are expected to grow by 11-14 percent while the domestic revenues will grow by 13-16 percent.

The IT industry body revealed this during the release of the key findings of the Indian IT-BPO sector performance for FY2011-12.

NASSCOM said that Indian IT-BPO firms have matured from being service providers to strategic partners to their customers; highlighting their importance in enabling growth of customer businesses.

“Verticalization, operational excellence and an expanding global delivery model were internal priorities for the industry in this year. The domestic market for the last couple of years has been growing faster than the exports sector and would continue to be a key thrust area for the industry,” said Som Mittal, President, NASSCOM.

NASSCOM estimates for FY2012-13 factor in the uncertain economic environment with delayed decision making and differentiated growth across the industry sectors and companies. The outlook would be revisited later in the year when more data is available, the body said.

According to the study, exports accounted for around USD 69 billion, a growth of 16.3 percent over the last fiscal year. NASSCOM said that in FY2011-12 the aggregate revenue for the Indian IT-BPO sector is estimated to cross USD 101 billion.

Despite challenges in the global market conditions, India sustained its growth trajectory. Some of the other pivotal factors that have been contributing to this growth include new business models, organization efficiencies, services around disruptive technologies such as cloud, mobility, analytics, social media, and flexible product portfolios and verticalized solutions.

“Indian IT companies are investing in building platforms and productized solutions to drive future growth opportunities. More importantly, the industry is expanding into newer geographies and verticals where the growth is 1.4 time that in the mature markets,” said Rajendra Pawar, Chairman, NASSCOM.

Additional findings of the report revealed that India retains its number one position as the world’s leading sourcing location for IT-BPO services, despite the rise of several alternative sourcing locations, with a share of over 58 percent in 2011. India-based resources are estimated to account for about 60-70 percent of the offshore delivery capacities across the leading multinational IT-BPO players.

For the year ahead, global technology spending is estimated at 4.5 percent and global sourcing is expected to be a major driver of technology spending, the study stated.