IT Infrastructure Is Attaining Maturity In India

by Sohini Bagchi    Feb 10, 2017


With the emergence of technologies such as cloud, analytics and internet of things [IoT], the IT infrastructure market including server, storage and enterprise networking equipment is growing significantly in recent months. A Gartner report suggests that by 2020, the country’s IT infrastructure is likely to grow to $2.13 billion, as against $1.9 billion in 2015, as Indian enterprises will continue to focus on optimizing their infrastructure and operations budget. In an exclusive interaction with CXOtoday, Girish Rowjee, Co-founder & CEO, Greytip Software explains how IT infrastructure is attaining maturity in India and how the country’s tier 2 & 3 Cities will spearhead the next wave of growth.

How IT infrastructure will continue to drive real business value across industries and geographies?

A number of emerging technologies are maturing from hype to practical applications. Moreover, businesses are already reaping rewards from the trend of moving from capex to opex model by leveraging public cloud, infrastructure-as-a-service (IaaS) and software-as-a-service (SaaS). Azure Stack and other hardware appliances are ushering in the hardware-as-a-service era too for those who need private clouds.

SMEs now have access to world-class IT infrastructure and tech products that are also highly affordable. Visionary businesses that hope to leverage IT for business productivity and efficiency can now do so without any constraints outside of their own minds.

With Internet being pervasive throughout the organization, better IT security infrastructure and practices will be key to avoid any business continuity risks due to malware, ransomware, etc.

Which trends, according to you will drive IT Infrastructure market in India in the next one year?

The demonetization initiative of the government will have a far reaching impact. The cashless economy is already seeing humongous growth and it will only accelerate in 2017. Another major gamechanger will be the ushering of the GST regime.

As IT and communications are key enablers for both cashless economy as well as GST, there will be a cascading demand for IT infrastructure universally from banking & finance sector, traders, industries, the service sector, etc.

Apart from these Indian government initiatives contributing to the surge in demand, there are a number of new developments that are promising similar growth in public clouds, hyper convergence, IoT, broadband growth (Jio) and so on. These trends are sure to generate a huge demand for IT infrastructure. But here also there are certain apprehensions that if the economic impact of the demonetization lingers beyond a quarter or so, it could be a big dampener for not just the IT infrastructure market alone but for the entire economy.

According to a recent report, Tier 2 and 3 Cities in India will spearhead the next wave of growth. What is your opinion to this?

At greytip this year, we have witnessed first-hand a great demand for business solutions and services from Tier 2 and Tier 3 cities. The new realities of cashless economy, GST and e-filing of various statutory compliances are as much applicable to businesses in Tier 2 and 3 cities as they are in the bigger cities.

This naturally spurs a demand for sophisticated business applications that can assist and enable you to be productive and keep your focus on your core business. This in turn spurs the demand for mobile devices, computers, Internet connectivity, networking equipment, storage and so on.

What new challenges channel partners are expecting to face this year?

More and more businesses, especially SMBs and SMEs are looking towards IT for growth and are interested in adopting mobile-driven/ cloud-based solutions. This will continue to place a demand on the traditional channel partner, who was more of a tech vendor to morph into a solution or service provider. Only those channel partners, who adapt and move towards this shift will thrive else they’ll continue to face threat from online marketplaces for off-the-shelf products. Hence, building competency to provide business solutions will be a key challenge, which they’ll have to overcome in 2017.

How bullish is your company on opportunities in government’s ‘Make in India’ and ‘Digital India’ programs?

It’s not just these initiatives but many of the other emerging trends that will be big factors in 2017. However, all these initiatives require mass mobilization of SMEs to translate the vision into reality. In turn, the SMEs will need both IT infrastructure and IT service providers for takeoff, effectiveness and eventual success.

Given this equation, greytHR and our partners are well poised to serve these SMEs by streamlining their processes, save time, stay focused and win big in a highly competitive environment.