Karnataka launches m-Governance project

by CXOtoday News Desk    Jan 16, 2013

mGovernanceIn a bid to enable citizen services on the mobile phone by means of an integrated mobile-enabled service delivery system, the Centre for e-Governance, Government of Karnataka has launched the Phase 1 (Pilot) of the mobile Governance services for the citizens of Karnataka. The underlying technology platform has been provided by OnMobile, which will help in the design, development and management of different governance services over mobile, across channels such as Interactive Voice Response (IVR), Unstructured Supplementary Service Data (USSD) and mobile browsers or WAP.

This unique m-Governance offering, would help in creating an ecosystem that will assist departments offer their services to citizens on the mobile and also encourage innovation in the mobile utility services space. Some services introduced in the pilot phase include information services like Sakala services; utility services like electricity, water, and BSNL landline and mobile bill payments; traffic services like bus routes and timing information, and traffic alerts service and pending traffic fine payments.

The platform offers payment of utility bills through multiple channels including credit card, bank accounts using IMPS etc.,