Nortel Bags Mumbai Airport Network Contract

by CXOtoday Staff    Dec 10, 2009

Nortel Networks Corporation announced that Mumbai International Airport Private Limited (MIAL), the company that manages and develops the Chhatrapati Shivaji International Airport (CSIA) in Mumbai, has awarded its managed services contract to the Enterprise Solutions business unit for five years.

Under this contract, Nortel Enterprise Solutions will manage, maintain and monitor MIAL s IT infrastructure comprising the voice, data and wireless networks. Enterprise Solutions will leverage its Network Operations Center in Bangalore, opened earlier this year, and a team of network engineers, to manage the network on MIAL s behalf.

MIAL leases out the data and voice network — which is built entirely on Nortel equipment — to its various tenants, the airlines, restaurants, cargo handlers and others. These companies run their own multimedia applications round the clock.

MIAL’s network infrastructure has 5,000 endpoints and needs to be highly resilient and available 24/7. We run the network as a profit center leasing it out to the various tenants at the airport, which makes network uptime and availability critical for us, said the Head of MIAL’s Information Technology group. "While MIAL has an on-site support team to manage the routine IT infrastructure issues that crop up from time to time, Nortel Enterprise Solutions introduces another critical level of support by pre-empting issues that can cause disruptions to the network. This ensures that we deliver a highly available, secure network to the various airlines and passenger facilities providers at the airport."

In 2007, MIAL chose to build one of the most extensive and comprehensive IP communications networks ever deployed by an international airport in India.

"MIAL has been at the forefront of technology adoption, ever since the Indian aviation industry started opening up, said Ashish Dhawan, vice president Enterprise Solutions, Nortel India. The relationship that the team has with MIAL has reached a new high now as the Airport has shown its confidence in the Enterprise Solutions business to manage its network which is already powered by Nortel technology. It also shows MIAL’s intent to focus valuable internal resources on managing its business, leaving Enterprise Solutions to worry about its networks."
In financial year 2008-2009, Mumbai International Airport catered to 24.3 million passengers and handled over 530,000 tonnes of cargo. It plans to cater to 40 million passengers per year and handle cargo traffic of 1 million tonnes per year.

MIAL benefits from a comprehensive suite of Nortel’s Enterprise Solutions technology including Unified Communications from the Nortel and Microsoft Innovative Communications Alliance, and converged  IP Telephony solutions including the  Communication Server 1000.

From the Enterprise Data Networking portfolio, Nortel has also deployed its Enterprise Security, Application Switching and VPN solutions. The airport LAN is powered by the Ethernet Routing Switch 8600 platform with Nortel’s unique Split Multi-Link Trunking (SMLT) technology to support Secure Always-on Networking and the airport’s WiFi network runs on Nortel’s Wireless LAN  solutions.