One-Third Of Existing Job Roles To Get Automated: Study

by CXOtoday News Desk    Mar 01, 2019

automation

Nearly half of the HR professionals in a recent survey believe that up to one-third of their existing job roles will be automated in the next three years. The survey conducted by Shine.com gleans insights into HR trends across industries such as IT, automobile, pharma, BPO/KPO, education and industrial products.

In its latest report mapping how technology will dominate the Indian jobs landscape in 2019, Shine.com survey highlighted that technology is expected to impact business processes so much that around 47.16% of HR professionals plan to adopt technology-driven HR tools such as AI tools, Virtual Reality and hiring tools within their organisations in the coming 12 months.

Additionally, 36.75% of HR professionals surveyed foresee some kind of disruption in their industry in next 2-3 years. To further enhance the talent acquisition process, over 53% of HR professionals are planning to redesign employee/HR interface using technology.

This technological convergence is also expected to significantly transform existing profiles and responsibilities and give rise to new job roles, apart from replacing low-value jobs. Other trends that are slated to dominate the HR landscape include the adoption of flexible HR policies and working hours, growth of digitisation, and an uptick in freelance workers. Trends such as flexibility and a digital experience will further help organizations to bring down attrition rates and increase employee retention.

In a bid to increase employee retention by offering growth opportunities, over 46% are also looking to improve L&D programs for employees. As 47.16% HR professionals predict a skills shortage in 2019, organizations will look to bridge the gap internally through robust training programs. Moreover, in order to flourish in the ever-evolving business landscape of today, targeted L&D programs that cover futuristic skills are becoming more indispensable than ever before.

Speaking about the survey, Zairus Master, CEO, Shine.com, said, “The objective of our survey was to understand HR trends for 2019. It was no surprise that we found digitization and technology will be impacting the HR function most across sectors. With the skills shortage predicted, talent acquisition focus will be very high for HRs.”

He added that insights uncovered through the survey cast a light on the directions the present trends will take in the future, which organisations can leverage to offer better engagement, resources and facilities to their HR workforce.

While a majority of HR professionals have prioritized reskilling and upskilling of the employed workforce for better organisational progress, there are a fair share of challenges that come with it. They voiced that employee attrition is the most pertinent challenge. Further, performance evaluation tools, time management, career management, healthcare benefits, etc., are some of the practices that HR professionals want to invest into in the coming years.