Review: A Look at 2008's Best Deployment Stories

by Soma Tah    Dec 31, 2008

On the last day of 2008, CXOtoday presents you with some interesting deployment stories. Each case study has been chosen based on the nature of deployment, the complexity of the problem and the benefits post deployment. We have incorporated case studies across a set of industry verticals to help you carry the learning during implementations in your establishment.

Manufacturing:

Jindal Drives Plant Integration through SAP-MII

A significant ERP deployment in one of the largest steel manufacturing companies in India.

The steel conglomerate rolled out SAP-MII in three manufacturing plants in Hissar, Haryana, Vizag to connect all its plants in various divisions. The deployment has consolidated the organization’s fragmented processes, giving a clear holistic view of the overall growth: Ajay Dhir, CIO.

Oli & Gas:

ERP Drives Parivartan at HPCL

Pegged as one of the most comprehensive implementation in an Indian PSU, it has given a competitive edge to the company.

HPCL deployed an ERP solution that covered the entire footprint of its all 400 locations.
The implementation covered all the modules of the ERP software including sales, distribution, manufacturing, finance and HR. The system helped the decision makers at various levels in taking timely business decisions : Nishi Vasudeva, executive director (IS).

Media & Entertainment:

Indian Express Reorganizes with NewsWrap

Though not the first media company to opt for automation, IE is certainly catching up with its peers and the use of open source technology was something of interest.

Connecting the editorial team via Web, NewsWrap has helped the news group to systematize its editorial operations across all printing locations : Tridib Bordoloi, head (IT).

BPO:

Zensar Streamlines its HR System

The overall climate for the BPO industry world over is foggy. These days when handing out pink slips to employees has become a routine business in BPOs, this case study shows how an efficient HR enables better employee management.

With staff members in 18 countries all over the world, Zensar wanted to streamline its employee review process to retain talent. The SharePoint Server 2007 implementation helped in creating transparency and enhancing employee productivity.  The deployment shows how HRD is becoming a significant factor for organisational dynamism and growth : Kumar Gaurav, practice head, (enterprise collaboration and content management).

BFSI:

MMFSL Enhances Application Delivery with Citrix

The deployment accelerated application delivery to dispersed branch offices over the wide area network and is a major WAN deployment initiative facilitating the rural and semi-urban sectors, a key emergent market that most BFSI companies are now tapping.

We deployed a WAN solution that compresses traffic to reduce the amount of data that traverses the WAN link and improves overall data transfer time : Suresh A. Shanmugam, CIO.

Government:

Indian Airports in for a Makeover

As more and more foreign players dominate the Indian skies, it was high time, the domestic big-wigs like Airports Authority of India (AAI) adopted technology for better customer service.

We deployed the AirportConnect Open solution to create best-in-class passenger-friendly airports through automation of the check-in and boarding process which includes provision of bar-coded boarding passes in compliance with industry standards : K. Ramalingam, chairman.

Automobiles:

BMC Drives Tata Motors Ahead

The Nano put the spotlight back on Tata Motors. That one milestone, besides other business achievements makes this case study a deserving one.

We needed a solution to align our IT services with the business needs and goals. We will also leverage the solutions, as the foundation for implementing ITIL best practices and for achieving certification on the global standards and processes outlined in ISO 20000 : Probir Mitra, CIO.

Healthcare:

IBM Cures Sankara’s Network Woes

A perfect example of bridging the digital divide and a noteworthy deployment in the healthcare sector this year that made the progress of hospital and electronic medical records management smooth as well.

Sankara Nethralaya opted for a network management solution which helped it to overcome the challenges of network downtime and to quickly identify and visibly locate network problematic area. Since Sankara is a charitable organization, costs are our major concern. We need to have proper monitoring of where and how our resources are used : T Rathinam, director (IT).

Manufacturing:

BEL Streamlines SCM and Lifecycle Management

Placed in a highly competitive segment, BEL thought it was time it went for a complete overhaul. It is worth mentioning here that the company leverages all the acquisitions made by Oracle for the modules for be deployed this year and the next.

Bajaj Electricals Limited has initiated an ERP implementation project this year not only as an automation project, but as a business enabler that will provide critical information to help improve the quality of decision making : Shekhar Bajaj, CMD.

Technology:

OXML Reduces File Corruption for MS Technology

Providing a greater ability to view corrupted documents and minimizing storage needs, the OXML integration has brought increased customer satisfaction for the company - A significant user centric deployment this year.

We began incorporating Microsoft’s Open XML in its MSTViewer and MSTJavaViewer to make the products interoperable with numerous applications and platforms and also to reduce the damage done by document corruption : Tarun Kumar Lal, director.