Role Of Enterprise IT In The New Cloud Era

by CXOtoday News Desk    Jun 30, 2014

cloud computing

Cloud computing, perhaps one of the most widespread topics in the tech world, comes into the spotlight once again with the Cloud World Forum, organized by EMEA in London last week that had witnessed thousands of visitors, IT decision makers and technology leaders from across the world, discussing the various trends, opportunities and challenges in the Cloud computing space. Most importantly, the event highlights some of the changing role of enterprise IT in the new cloud era.

CIO’s role shifting focus to compliance, brokerage

With increased cloud services, the role of the CIO will center around compliance and service brokerage, believe IT decision makers. “The role of the CIO is undergoing a major transformation and the traditional role of the CIO today doesn’t innovate,” said Derek Cockerton, director of converged cloud, HP, said at the forum. He believes that the role of the CIO will evolve as their organizations are moving towards cloud-based services from the traditional purchasing of hardware and software. As a result this this, the role of the CIO will move towards IT service management, and devising strategy that puts security and compliance at its core. As Jagdeep Singh, UK Government head of technology points out that the role of the CIO will begin to combine into a kind of hybrid function as the focus shifts to service brokerage and technical integration.

The cloud marketplace gains traction

 By definition, a cloud marketplace is an online storefront operated by a cloud service provider. Today IT majors such as Oracle, AWS, Salesforce, IBM and Microsoft, among others are seeing much gains in this space. The relatively new trend is a one-stop-shop when it comes to cloud purchase.

For example, AWS Marketplace helps customers find, buy and use software and services that run in the Amazon Elastic Compute Cloud (EC2). Oracle Marketplace offers a comprehensive list of apps for sales, service, marketing, talent management and human capital management. Microsoft Windows Azure Marketplace is an online market for buying and selling Software as a Service (SaaS) applications and research datasets.

Experts believe that as cloud matures, the established marketplace seems like a logical evolution, with many more technology players from diverse segments competing in this space to claim their place in the cloud world.

Vendor skepticism on the rise

Many firms remain skeptical about cloud vendors’ ability to deliver the security and high-availability worthy of enterprise-grade solutions. Bank of England CIO John Finch, warns users of “pesky vendors” and cloud providers’. Legal experts have also urged companies to understand the SLAs and contract terms very clearly before partnering with the cloud providers, as studies proved that lack of trust seems to be the main reason why enterprises are not putting mission critical workloads on public cloud.

Cloud expert Ajay Sawant notes, CIOs, when are looking to a SaaS or cloud solution to fulfill the firm’s requirements, they would also need to have a high degree of confidence in the chosen vendor’s ability to both reduce the near-term costs and deliver a highly secure, scalable, intuitive solution.

While everyone’s trying to get their stamp on the cloud, lack of standards and regulations around cloud adoption and data protection is making cloud adoption messy. Legal technology experts urged users to be smart in their cloud adoption until such time strong regulations are developed globally and across geographies and countries.