Salesforce.com introduces Chatter Mobile

by CXOtoday Staff    Sep 08, 2010

SalesforceChatterMobileSalesforce.com (NYSE: CRM), the enterprise cloud computing company, has introduced Chatter Mobile, empowering every employee with social, mobile and real-time collaboration. With Chatter Mobile, users will be able to monitor their Chatter feeds, including posts from colleagues and alerts from apps, as well as post status updates and comment on relevant conversations – all from their mobile device.

People who access Facebook through a mobile device are twice as active on the site than non-mobile uses. Similarly, according to IDC, mobile devices are becoming the new enterprise desktop for more than 50 percent of the workforce. Chatter Mobile for Apple iPad, iPhone and the new iPod touch, Google Android and RIM BlackBerry devices will help employees increase productivity in this new computing paradigm no matter where they are located.

“Chatter Mobile means you can know what is happening in your entire enterprise, wherever you are,” said Marc Benioff, chairman and CEO, salesforce.com. The combination of devices like the iPad or the new iPod touch with mobile apps like Chatter that push information to you in real-time are making the desktop obsolete.

Salesforce.com is accelerating the market shift to the next cloud computing paradigm, Cloud 2, with the introduction of Chatter Mobile. The first phase of cloud computing was about leveraging technologies that were low cost, fast and easy to use on your desktop. According to Salesforce, Cloud 2 represents the next generation of cloud computing — one that is inherently social, collaborative and delivers real-time access to data and information across new mobile devices.

With Chatter Mobile, employees can now keep each other informed of their activities by updating their status, posting comments, uploading documents and photos, and collaborating with team members via a mobile device.

Since launching into general availability on June 22, Chatter’s industry reception has been positive. Chatter has nearly 20,000 companies, accounting for a quarter of the Salesforce customer base.

Pricing and Availability
Salesforce Chatter is now generally available and included at no additional charge with all paying user subscriptions of Salesforce CRM and Force.com. Chatter Mobile will be available at no additional charge for Salesforce CRM and Force.com subscribers.

Currently, Chatter Mobile apps for BlackBerry, iPad, iPhone and the new iPod touch are scheduled to be available in late 2010. Chatter Mobile for Android devices will be available in the first half of 2011.