Study says Cloud adoption fuels enterprise testing and QA demand

by p b    Jun 16, 2011

By CXOtoday Staff, 15 June,2011

The adoption of cloud and the growing reliance on Internet-based applications is raising the importance placed on application security and Quality Assurance (QA) for enterprises, which in the past was typically been seen by companies as an audit and risk management function; reveals the third edition of World Quality Report.

The study was conducted by consulting, technology and outsourcing services provider Capgemini, and Sogeti, its local professional services division, together with HP.

“CIOs are under intense pressure to deliver high quality applications on a tight budget. Migrating high quality applications to the cloud is a natural progression as it offers a cost effective, reliable and agile arena to create and test them in. Further investment in QA, especially in developed markets, will help ensure companies can flourish in the cloud once the technology is fully adopted,” said Raf Howery, Vice president, Global Channels and Partners Executive, Capgemini.

Over a quarter (27 percent) of large organizations (5,000+ employees), are putting in place dedicated information security (IS) teams to design and test security procedures and requirements to ensure new systems and applications have not been compromised and that confidential and sensitive information is protected from access or damage by unauthorized users. Testing in the cloud means a new generation of testers will need to manage the entire portfolio of IT services rather than just verifying the quality of individual systems.

The study reveals that investment in QA is greatest in emerging economies. In the last year, 83 percent of Chinese companies and 56 percent of Brazilian companies have substantially increased their QA investment, contrasting with relatively steady budgets in North America and Europe. Increasingly, investment in QA is focused on promoting efficiency and standardization, often through creating Testing Centers of Excellence to centralize and consolidate QA practices, particularly in emerging market companies.

“The adoption of cloud and mobile devices within enterprises is elevating the complexity of applications. The results of the World Quality Report underscore how the discipline of quality management, global sourcing and agile processes must become integral to an organization’s software delivery strategy to effectively innovate faster,” said Jonathan Rende, General Manager and Vice President, Applications, Software, HP.

The World Quality Report 2011-2012 is the third in a series of annual surveys examining the state of application quality and testing practices across industries and geographies. The World Quality Report survey was completed by 1,200 CEOs, CIOs, CFOs, IT directors and managers and QA managers around the world, including North America (39 percent), Western Europe (33 percent), Australia (8 percent), China (8 percent), Brazil (5 percent) and other regions in Europe, Asia and Latin America (7 percent).