Cybercriminals Abuse Remote Desktop Protocol (RDP) in 90% of Attacks Handled by Sophos Incident Response in 2023, Sophos’ Newest Active Adversary Report Finds

Level of RDP Abuse Unprecedented Since Launch of Report in 2020

External Remote Services Were the Number-One Way Attackers Initially Breached Networks

Sophos, a global leader of innovative security solutions that defeat cyberattacks, today released the Active Adversary analysis, “It’s Oh So Quiet (?): The Sophos Active Adversary Report for 1H 2024.” The report, which analyzes more than 150 incident response (IR) cases handled by the Sophos X-Ops IR team in 2023, found that cybercriminals abused remote desktop protocol (RDP)—a common method for establishing remote access on Windows systems—in 90% of attacks. This was the highest incidence of RDP abuse since Sophos began releasing its Active Adversary reports in 2021, covering data from 2020.

In addition, external remote services such as RDP were the most common vector by which attackers initially breached networks; they were the method of initial access in 65% of IR cases in 2023. External remote services have consistently been the most frequent source of initial access for cybercriminals since the Active Adversary reports were launched in 2020, and defenders should consider this a clear sign to prioritize the management of these services when assessing risk to the enterprise.

“External remote services are a necessary, but risky, requirement for many businesses. Attackers understand the risks these services pose and actively seek to subvert them due to the bounty that lies beyond. Exposing services without careful consideration and mitigation of their risks inevitably leads to compromise. It doesn’t take long for an attacker to find and breach an exposed RDP server, and without additional controls, neither does finding the Active Directory server that awaits on the other side,” said John Shier, field CTO, Sophos.

In one Sophos X-Ops customer case, attackers successfully compromised the victim four times within six months, each time gaining initial access through the customer’s exposed RDP ports. Once inside, the attackers continued to move laterally throughout the customer’s networks, downloading malicious binaries, disabling endpoint protection, and establishing remote access.

Compromised credentials and exploiting vulnerabilities are still the two most common root causes of attacks. However, the 2023 Active Adversary Report for Tech Leaders, released last August, found that in the first half of that year, for the first time, compromised credentials surpassed vulnerabilities as the most frequent root cause of attacks. This trend continued through the rest of 2023, with compromised credentials representing the root cause of over 50% of IR cases for the entire year. When looking at Active Adversary data cumulatively over the years from 2020 through 2023, compromised credentials were also the number one “all-time” root cause of attacks, involved in nearly a third of all IR cases. Yet despite the historical prevalence of compromised credentials in cyberattacks, in 43% of IR cases in 2023, organizations did not have multi-factor-authentication configured.

Exploiting vulnerabilities was the second most common root cause of attacks, both in 2023 and when analyzing data cumulatively from 2020 through 2023, accounting for the root cause in 16% and 30% of IR cases, respectively.

“Managing risk is an active process. Organizations that do this well experience better security situations than those that don’t in the face of continuous threats from determined attackers. An important aspect of managing security risks, beyond identifying and prioritizing them, is acting on the information. Yet, for far too long, certain risks such as open RDP continue to plague organizations, to the delight of attackers who can walk right through the front door of an organization. Securing the network by reducing exposed and vulnerable services and hardening authentication will make organizations more secure overall and better able to defeat cyberattacks,” said Shier.

The Sophos Active Adversary Report for 1H 2024 is based on more than 150 incident response (IR) investigations spanning the globe across 26 sectors. Targeted organizations are located in 23 different countries, including the United States, Canada, Mexico, Colombia, the United Kingdom, Sweden, Switzerland, Spain, Germany, Poland, Italy, Austria, Belgium, the Philippines, Singapore, Malaysia, India, Australia, Kuwait, the United Arab Emirates, Saudi Arabia, South Africa, and Botswana.

To learn more about the current adversary landscape, read It’s Oh So Quiet (?): The Sophos Active Adversary Report for 1H 2024 on Sophos.com.

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• Dwindling dwell times and changing attacker behavior and techniques in the Active Adversary Report for Tech Leaders 2023
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About Sophos

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.