TCS Wins BPM Services Award In APAC

by CXOtoday News Desk    Jun 21, 2016


Tata Consultancy Services (TCS) has been recognized as the ‘Asia Pacific Business Process Management Solutions Provider of the Year 2016’ by the research firm Frost & Sullivan at its annual Asia Pacific ICT Awards in Singapore.

TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering, and assurance services. TCS has large-scale and fast-growing Business Process Services operations in the Asia Pacific region, employing multiple thousands of employees in the Philippines, China, India and other locations, and delivering a broad range of multi-lingual up-stream services to customers in Asia Pacific and around the world.

According to Industry Analyst ICT Practice Shuishan Lu (Asia Pacific Frost & Sullivan), “Tata Consultancy Services (TCS) is dedicated in offering service positioned to drive organizations’ business excellence, aligned to their imperatives and delivered through a comprehensive business engagement model. With a strong global delivery footprint across industries, TCS successfully differentiated itself to help customers achieve operational efficiency through automation, analytics and business process management services. This guaranteed TCS’ sustainable growth and leadership position in the BPM solutions space.”

TCS has been the recipient of this award and previous iterations in 2015, 2014 and 2012. Frost & Sullivan’s Asia Pacific ICT Awards aim at recognisingcompanies demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development their business segments, and their efforts to improve the industry as a whole. The firm said that the 2015 award was due to TCS’ commitment to innovation, business insights, and enhanced customer value.

Vice President & Global Head of TCS Business Process Services (BPS) Dinanath Kholkhar said, “Being named as Asia Pacific Business Process Management Solutions Provider of the Year 2016 is a great honor and huge endorsement for the TCS Business Process Services organization. Asia Pacific is a cornerstone of our global operations, and is growing at a substantial rate - this award is a direct reflection of our commitment to innovation, driving business value and impact as well as the highest levels of quality and service to our clients around the region.”

Similarly, Girish Ramachandran, President of TCS Asia Pacific said, “It’s a great honour to be named Asia Pacific Business Management Solutions Provider of the Year 2016 by Frost & Sullivan, for the fourth time, in the past six years. TCS BPS operations are growing substantially in the region, and the award reflects the outstanding work we are doing for regional and global clients, serviced by our dynamic teams in Philippines, China, India and elsewhere.”