Google, Cisco, Microsoft Ally For Customer Safety
Government’s push for ‘Less cash economy’ is encouraging people to utilize digital payment means for monitory transactions. Since the demonetization of currencies have been rolled out in India, there is a unprecedented surge in the online transactions. However, despite of government’s efforts to bring maximum citizens of the digital platform, a large portion of population is still hesitant to leave away cash transactions due to lack of trust on online payment platforms.
India, despite of on the path of digitization, scores poor when it comes to cyber security awareness. To address the issue and create a safe online environment, tech majors such as Google, Cisco and Microsoft have joined hands with the government.
In a bid to raise awareness about online safety, Google India in collaboration with Ministry of Consumer Affairs, Government of India has announced a nationwide ‘Digitally Safe Consumer’ campaign,. As part of this collaboration, Google along with the Department of Consumer Affairs will undertake a yearlong campaign focused on building capacities of consumer organizations, personnel of Consumer Affairs department and counsellors of National Consumer Helpline on Internet safety and related issues.
Chetan Krishnaswamy, Country head, Public Policy, Google India said, “With the rapid increase in digitization across all spheres, the message of internet safety needs to be integrated into the everyday tasks that the consumer undertakes online. This initiative will add to our existing campaigns guiding users to navigate the web and manage their digital lives safely and leverage the web to the fullest.”
In order to provide training and information on online Safety tools, Google with the help of partner agencies will work towards advocating digital security and privacy needs through ‘Digital Literacy, Safety & Security’ workshops through a ‘Train the Trainer’ model for approximately 500 people including 250 consumer organizations across the country. These trainers will further engage with the local community to spread awareness around the need for Internet Safety. The campaign expected to roll out in January, 2017 will reach out with training materials to over 1200 consumer organizations as well as consumer affairs department of every State and Union Territories.
As part of its Web Rangers initiative, Google is already working with schools across the country to help spread awareness about safe surfing practice among young internet users. Additionally, Google has also been collaborating with Data Security Council of India to run a special information security awareness program for small and medium sized enterprises and Consumer Voice to train community organizations across 27 states, who in turn conduct online safety trainings for members of the society.
Like Google Microsoft is Microsoft has announced the opening of its Cyber Security Engagement Center (CSEC) in India. The CSEC aims to drive public-private partnerships to fight cybercrime, strengthen the cooperation with Indian businesses, government and academic organizations on cybersecurity, and increase its contribution towards securing Indian computer and internet users from cybercrime threats. Similarly, Cisco and Indian Computer Emergency Response Team (CERT-In) has signed a Memorandum of Understanding (MoU) for strategic cybersecurity cooperation, which aims to enhance digital security readiness and awareness of cybersecurity.
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