Top priorities of Government CIOs

by CXOtoday News Desk    Aug 14, 2013



Despite a continuing drive to lower the cost of IT services, nearly 75% government IT budgets globally were reported as flat or increasing in 2013, according to Gartner’s recent CIO Agenda survey.

For the third consecutive year, reducing enterprise costs ranks among the top three business priorities for government CIOs in 2013. In conjunction with the imperative to deliver operational results and the need to modernise IT applications and infrastructure, CIOs have affirmed the means by which IT can be used to transform government agency operations and their own bottom-line accountability to do so.

The top three technology priorities in 2013 have all changed since 2012, with business intelligence and analytics moving from No. 5 to the top spot, followed by legacy modernization and IT management. By placing analytics and business intelligence at the top of the list, government CIOs are addressing government’s need to proactively manage programs and services.

As part of Gartner’s CIO agenda survey, strategic priorities are also investigated and ranked. Improving the government IT organization and workforce has moved to the No. 2 spot in 2013 from No. 9 in 2012, which shifts the responsibilities of CIOs and IT professionals away from most legacy technology services to underserved areas of business need.

The CIO Agenda Survey also indicated that 76% of government CIOs have significant leadership responsibilities outside of IT, with only 24% having no responsibilities beyond IT. The average tenure of government CIOs is 3.8 years, compared to an average of 4.8 years across all industries.

CIOs in government indicated that reducing overall business costs is now more important than reducing IT costs alone, which will permit government CIOs to accelerate enterprise-scale initiatives. The business and technology priorities of government CIOs are strongly aligned with their peers from all industries globally, with a few small differences.

According to the survey, the top 10 Government CIO Business and Technology Priorities are:

 Top 10 Business Priorities

 - Delivering operational results

- Improving IT applications and infrastructure

- Reducing enterprise costs

- Attracting and retaining customers

- Implementing enterprise strategy

- Attracting and retaining the workforce

 - Increasing enterprise growth

- Improving business processes

- Increasing management controls

- Implementing mobility solutions


Top 10 Technology Priorities

- Business intelligence and analytics

-  Legacy modernization

- IT management

 - Collaboration technologies

 - Mobile devices

- Mobile workforce application

- Security technologies

- Cloud computing

- Desktop virtualization

- Service-oriented architecture


Source: Gartner Executive Programs, 2013