Vodafone Brings Videoconferencing Service For Enterprise

by CXOtoday News Desk    Apr 22, 2014


Vodafone Business Services, the enterprise arm of Vodafone India, announced the launch of managed video conferencing service for enterprises to offer an experience of world class virtual face to face like interaction with various participants anytime, anywhere. The service is network agnostic and device agnostic and offers a seamless conferencing experience, said a company statement.

 “Our managed video conference service for enterprises in India would be a cost effective way of connecting with various stakeholders, and improving the effectiveness of flexible working initiatives,” said Naveen Chopra, Director – Vodafone Business Services.

Apart from the newly launched managed video conferencing service, Vodafone Business Services offers MPLS VPN, private leased circuits (National and International), Internet leased lines, office wireline voice and audio conferencing services.

The main features of Vodafone video conferencing services include: unlimited usage of video conferencing port to avoid bill shocks; unique online self-care portal to schedule, manage and monitor your video conferences online; on demand video recording service, etc, said the statement.

The service will also support multiple devices like video conferencing end points, laptops, tablets and smartphones and help enterprises connect using their VPN network, Internet or ISDN lines with HD quality video.

Chopra stated that there will be no need to invest in Capex (Capital spending) for its video conferencing platform. “The Vodafone Video Conferencing Bridge is on the Cloud. You need to subscribe to its plans to kick off the service,” he said.

The enterprise video conferencing market is poised to grow in the next 5 years, said a recent Infonetics Research, which notes over 40% of the respondents are keen on using video conferencing over the next 1-2 year.

Although the video conferencing market showed a weak disposition globally, especially in the North American and European markets, Asia Pacific performed much better in terms of market growth and adoption. In India a Microsoft study reveals that 80% firms they polled use some kind of video solutions. In APAC, usage levels of these tools tend to be higher than in most other markets across the world, says the report.

In the next one year, a growing number of firms, especially in healthcare, banking, IT/ITeS, media and manufacturing are showing an interest in the adoption of video-based solution. The long-term outlook also seems positive, believes Matthias Machowinski, Directing Analyst - Enterprise networks and video at Infonetics Research who states that the continuing interest by enterprises to deploy video communications would help the market to sustain a 6% CAGR through 2017.

It is here that managed service providers such as Vodafone can have a strong, competitive edge say experts.