Weekly Rewind: Top 10 Stories On CXO Today (July 3-8)
After several rounds of debate, discussion and deadlock in the parliament, India rolled out the Goods and Services Tax (GST) on July 1, touted as the most ambitious economic reform plans in 70 years that will ultimately boost tax receipts and provide simplicity for businesses. Experts however believe that the true impact may not be felt anytime soon due to various implementation challenges. We bring you a series of articles on the GST effect on businesses.
The week was also eventful in many other ways. Glassdoor released its report on Silicon Valley’s most-loved CEOs that rates Jen-Hsun Huang, chief executive of NVidia at number one - ahead of Facebook’s Mark Zuckerberg, Apple’s Tim Cook or LinkedIn’s Jeff Weiner this year.
In India, IT consulting firm Capgemini is said to hire over 20, 000 workers this year, as it moves towards automation. The company has also reportedly re-skilled about 45,000 of its employees till date. On the contrary, Microsoft is set to cut several thousand jobs as part of a reorganization process in its sales and marketing division, while it sets focus on the cloud.
Like every week, this week too, we also have for you interesting interviews, case studies, infographics, and expert columns on various emerging technology and market trends and challenges in the enterprise space.
Here are some of the top stories of the week on CXOToday you would not want to miss.
After years of confusion and dismay, artificial intelligence (AI) is finally starting to deliver real-life benefits to early-adopting companies. A recent report by McKinsey Global Institute points to the fact that companies new to the space can learn a great deal from early adopters who have invested billions into AI and are now beginning to reap a range of benefits.
If you think Silicon Valley’s most beloved tech CEO is Facebook’s Mark Zuckerberg, Apple’s Tim Cook or LinkedIn’s Jeff Weiner, you got to think again. While they continue to remain their employees’ favorite, it’s Jen-Hsun Huang, chief executive of NVidia, who walked away with the cake this year as the top technology CEO, according to Glassdoor’s 2017 survey of the highest-rated CEOs, which sees tech CEOs make up a chunk of Glassdoor’s ranking of highest-rated CEOs.
Only GST-registered enterprises will be able to claim the tax credit as an integral part of the day-to-day business activity. No wonder, enterprises are in a hurry to ensure compliance. However, that is easier said than done. Experts believe there is a lot of work for IT teams for the next 3-4 months, as there will be lot of learning that would need to be incorporated after the GST rollout. Only time will tell how successful Indian enterprises are in adapting to the radical new tax reform.
After much hype and promise, the Internet of things (IoT) looks set to become much more tangible in 2017. Nearly three-quarters of respondents in a recent study by published Cisco revealed that businesses are are using IoT data to improve their business. The three best practices that lead to successful IoT implementations include collaboration between IT and business, IoT expertise including internal and external partnerships, and a strong technology-focused culture, said the study.
The unprecedented push for cashless payments has enabled the growth of several FinTech and digital payments platforms alike. However, while e-wallets have gained traction and the utility of credit cards and net-banking has increased, the need for cyber-security has also received mainstream attention. Just like the nationwide demonetization drive, we today need a crusade to spread awareness on cyber-security.
Despite the impetus provided by demonetization, digitalbanking is not yet a pervasive experience in India. The branch continues to dominate banking channels, with 94% of retail banking customers having visited the branch/store at least once in the past 12 months, according to the 2017 Oracle J.D. Power India Retail Banking Study.
Over the past few years, digital transformation has become a watchword for many businesses. In this new era defined bycloud computing, social media and mobile strategies, companies are pursuing new IT tools and procedures. One of the critical success factors for service organizations is to understand how technical support, the backbone of customer satisfaction as well as customer retention is evolving with regards to technology adaption and workforce skills.
Organizations have begun to benefit from data by leveraging data science and modern big data technology - converting data into insights for executives in the organization. It is the process of making data valuable. Using data science, many organizations have repeatedly shown how to transform their businesses into responsive and data-driven enterprises. These organizations have driven profitability where the use of data has not only helped the topline but also the bottom-line.
Businesses around the world are facing enormous complexity and market volatility in a data-driven economy. They are therefore looking at data-driven analytics and insights as a resort to manage the increasing uncertainty in order to understand their customers better. “Think of us as a data company which sets an entirely different context in terms of the value we provide to our customer and the kinds of enhancement we offer,” said, Mike Walkey, Senior Vice President of Global Partner Organization, Hitachi Data Systems.
CDNs or content delivery networks help companies to serve digital assets to end users on the Internet. It solves the bottlenecks related to performance, security and origin capacity. In an exclusive interaction with CXOToday, Ersin Galioglu, VP of Strategic Initiatives, Limelight Networks, talks about the trends and adoption of CDNs, and the way ahead.
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